Global Certificate in MBA Customer Relationship Management

Saturday, 14 February 2026 18:34:56

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital component of business strategy, and the Global Certificate in MBA Customer Relationship Management is designed to equip learners with the skills to excel in this field.


Targeted at aspiring professionals and entrepreneurs, this program focuses on developing essential knowledge and skills in CRM, including data analysis, customer service, and relationship building.


Through a combination of theoretical and practical learning, participants will gain a deep understanding of CRM principles, tools, and best practices, enabling them to create and maintain strong customer relationships.


By the end of the program, learners will be equipped to apply CRM strategies to drive business growth, improve customer satisfaction, and stay ahead of the competition.


Are you ready to take your career to the next level? Explore the Global Certificate in MBA Customer Relationship Management today and discover how you can make a lasting impact on your organization.

Customer Relationship Management is at the heart of every successful business strategy. Our Global Certificate in MBA Customer Relationship Management equips you with the skills to build and maintain strong relationships with customers, driving loyalty and growth. With this course, you'll gain a deep understanding of CRM principles, tools, and best practices, as well as develop essential business acumen. Key benefits include enhanced customer engagement, improved sales performance, and increased revenue. Career prospects are vast, with opportunities in various industries, including finance, marketing, and operations. Unique features include interactive modules, industry expert guest lectures, and a personalized career support package.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) Systems •
Marketing Mix and Segmentation •
Brand Management and Positioning •
Sales Strategy and Forecasting •
Customer Service and Support •
Relationship Marketing and Loyalty Programs •
Data Analysis and Business Intelligence •
Digital Marketing and E-commerce •
International Business and Global Marketing •
Change Management and Organizational Development

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in MBA Customer Relationship Management

The Global Certificate in MBA Customer Relationship Management is a specialized program designed to equip students with the skills and knowledge required to excel in customer-facing roles within the business world.
This program focuses on teaching students how to build strong relationships with customers, understand their needs, and deliver tailored solutions to drive business growth and success.
By the end of the program, students will have gained a deep understanding of customer relationship management principles, practices, and technologies, enabling them to make informed decisions and drive business outcomes.
The program's learning outcomes include the ability to analyze customer data, develop effective marketing strategies, and implement customer service processes that meet or exceed customer expectations.
The duration of the program is typically 6-12 months, depending on the institution and the student's prior experience and qualifications.
Industry relevance is a key aspect of this program, as it prepares students for careers in customer-facing roles across various industries, including retail, finance, healthcare, and technology.
The skills and knowledge gained through this program are highly valued by employers, who recognize the importance of customer relationship management in driving business success and growth.
By completing the Global Certificate in MBA Customer Relationship Management, students can enhance their career prospects, increase their earning potential, and make a meaningful contribution to their organization's customer-facing functions.

Why this course?

Global Certificate in MBA Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a report by the UK's Office for National Statistics (ONS) states that the number of businesses in the UK employing CRM systems has increased by 15% in the past two years.
Year Number of Businesses Employing CRM Systems
2020 65%
2021 75%
2022 85%

Who should enrol in Global Certificate in MBA Customer Relationship Management?

Ideal Audience for Global Certificate in MBA Customer Relationship Management Are you a UK-based business professional looking to enhance your skills in customer relationship management?
Professionals with 2-5 years of experience in sales, marketing, or customer service In the UK, 1 in 5 businesses report that customer relationship management is a key area for improvement, with 75% of companies stating that they need to improve their customer engagement.
Individuals seeking to transition into a customer-facing role The UK's customer relationship management market is projected to grow by 4.5% annually, with the demand for skilled professionals in this field expected to increase by 10% over the next 5 years.
Business owners looking to upskill their teams By investing in a Global Certificate in MBA Customer Relationship Management, you can enhance your team's skills and knowledge, leading to improved customer satisfaction and loyalty, and ultimately driving business growth.