Global Certificate in International Customer Relationship Management

Sunday, 15 February 2026 23:55:15

International applicants and their qualifications are accepted

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Overview

Overview

International Customer Relationship Management (ICRM) is a vital skill for businesses operating globally.

Developed for professionals seeking to enhance their customer relationship management skills in a global context, this certificate program focuses on building strong relationships with international customers.

Through a combination of theoretical knowledge and practical applications, learners will gain insights into cultural differences, market trends, and effective communication strategies.

By mastering ICRM skills, professionals can improve customer satisfaction, increase sales, and drive business growth in a competitive global market.

Take the first step towards becoming a global customer relationship management expert and explore this certificate program to learn more.

Customer Relationship Management is at the heart of any successful business, and the Global Certificate in International Customer Relationship Management is designed to equip you with the skills to excel in this field. This comprehensive course focuses on developing effective strategies for building and maintaining strong relationships with global customers, resulting in increased customer satisfaction, loyalty, and retention. By mastering key concepts such as market research, sales forecasting, and relationship management, you'll be well-positioned for a career in international business, with opportunities in industries like finance, retail, and technology. With a unique blend of theoretical and practical knowledge, this course offers a competitive edge in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Global Customer Relationship Management (CRM) Systems • International Marketing Strategies • Cross-Cultural Communication Skills • Customer Service in Multinational Companies • Global Supply Chain Management • International Business Law and Regulations • Managing Diverse Customer Needs • Effective Communication Across Cultures • Building Strong Relationships Globally • Adapting to Local Market Conditions

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in International Customer Relationship Management

The Global Certificate in International Customer Relationship Management is a comprehensive program designed to equip professionals with the skills and knowledge required to excel in global customer-facing roles.
This certificate program focuses on developing a deep understanding of customer relationship management (CRM) principles, international business practices, and cultural nuances that are essential for building strong relationships with customers across different regions.
Upon completion of the program, learners can expect to gain a range of skills, including strategic planning, market research, and relationship management, which are highly valued by employers in the industry.
The duration of the Global Certificate in International Customer Relationship Management varies depending on the institution offering the program, but it typically takes several months to complete.
The program is highly relevant to the industry, as companies are increasingly looking for professionals who can navigate complex global markets and build strong relationships with customers.
The Global Certificate in International Customer Relationship Management is also relevant to various industries, including finance, retail, and healthcare, where customer relationships are critical to success.
By completing this certificate program, learners can enhance their career prospects and take their careers to the next level in the field of international customer relationship management.
The program is designed to be flexible and accessible, with online and part-time options available to suit different learning styles and schedules.
Overall, the Global Certificate in International Customer Relationship Management is an excellent choice for professionals looking to develop their skills and knowledge in this critical area of business.

Why this course?

Global Certificate in International Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that having a global customer relationship management (CRM) strategy is crucial for their success. Moreover, a study by the International Association of Business Communicators (IABC) reveals that 60% of UK companies have implemented a CRM system to enhance their customer engagement and retention.
UK Businesses Global CRM Strategy Customer Engagement
75% 60% 40%

Who should enrol in Global Certificate in International Customer Relationship Management?

Ideal Audience for Global Certificate in International Customer Relationship Management This course is designed for ambitious professionals seeking to excel in the field of customer relationship management, particularly those working in the UK's growing international trade sector.
Industry Background With the UK's departure from the EU, the demand for skilled customer relationship managers has increased, with 75% of businesses reporting an increase in international trade (Source: British Chambers of Commerce).
Job Roles The course is ideal for sales professionals, account managers, customer success managers, and business development managers looking to expand their skills in international customer relationship management.
Learning Objectives Upon completion of the course, learners will be able to develop effective international customer relationship strategies, build strong relationships with global clients, and drive business growth through effective communication and negotiation skills.