Global Certificate in IT Service and Operation Support

Saturday, 14 February 2026 05:44:18

International applicants and their qualifications are accepted

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Overview

Overview

The Global Certificate in IT Service and Operation Support is designed for individuals seeking a career in IT support, focusing on technical skills and industry knowledge.

Targeted at those looking to transition into IT roles or advance their existing careers, this certificate program covers essential topics such as hardware, software, and networking fundamentals.

Students will gain hands-on experience with IT service management tools and methodologies, preparing them for entry-level positions in IT support.

By completing this certificate, learners will be equipped with the skills and knowledge necessary to succeed in the IT industry.

Take the first step towards a rewarding career in IT support – explore the Global Certificate in IT Service and Operation Support today and discover a world of opportunities.

IT Service and Operation Support is a globally recognized certification that equips you with the skills to deliver exceptional IT support services. This comprehensive course covers the latest technologies and methodologies, enabling you to IT Service and Operation Support teams to provide efficient and effective solutions. With this certification, you'll gain hands-on experience in IT Service and Operation Support, enhancing your career prospects in the industry. Key benefits include improved technical skills, increased job security, and better career advancement opportunities. Unique features of the course include interactive training sessions, real-world case studies, and a certification exam.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ITSM) •
Service Desk Operations •
Incident Management •
Problem Management •
Change Management •
Configuration Management •
Release and Deployment Management •
Service Level Management •
IT Service Continuity Management •
IT Service Validation and Testing

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Service and Operation Support

The Global Certificate in IT Service and Operation Support is a comprehensive program designed to equip individuals with the necessary skills and knowledge to succeed in the IT industry.
This certificate program focuses on teaching students the fundamentals of IT service management, including service desk operations, incident management, problem management, and change management.
Upon completion of the program, students will be able to demonstrate their understanding of IT service management principles and practices, including service level management, capacity management, and IT service continuity management.
The duration of the Global Certificate in IT Service and Operation Support varies depending on the institution offering the program, but it typically takes several months to complete.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to individuals with varying schedules and commitments.
The Global Certificate in IT Service and Operation Support is highly relevant to the IT industry, as it provides students with the skills and knowledge needed to succeed in roles such as IT service desk analyst, help desk technician, and IT operations specialist.
Many organizations, including large corporations and small businesses, require their IT staff to hold certifications in IT service management, making this certificate highly valuable in the job market.
The program is also aligned with industry-recognized standards, such as ITIL (Information Technology Infrastructure Library), ensuring that graduates are well-prepared to work in a variety of IT environments.
Overall, the Global Certificate in IT Service and Operation Support is an excellent choice for individuals looking to launch or advance their careers in the IT industry.

Why this course?

Global Certificate in IT Service and Operation Support is highly significant in today's market, particularly in the UK. According to the UK's Office for National Statistics (ONS), the IT sector is expected to grow by 4.5% annually, creating a high demand for skilled professionals. In 2020, the UK's IT industry employed over 1.8 million people, with a projected increase to 2.2 million by 2025.
Year Employment Growth
2020 4.5%
2025 2.2 million

Who should enrol in Global Certificate in IT Service and Operation Support?

Ideal Audience for Global Certificate in IT Service and Operation Support Individuals seeking a career in IT service and operation support, particularly those in the UK, are the primary target audience for this certificate.
Key Characteristics: Prospective learners should possess basic computer skills, a willingness to learn, and an interest in IT and technology. In the UK, the IT sector is expected to grow by 4% annually, creating new job opportunities for those with the right skills.
Career Paths: Graduates of this certificate can pursue careers in IT service and operation support, including help desk technician, field service engineer, and technical support specialist. According to the UK's Office for National Statistics, the average salary for a help desk technician in the UK is £25,000-£30,000 per annum.
Prerequisites: No prior experience is required, but a basic understanding of computer hardware and software is recommended. The certificate is designed to be accessible to those new to the IT industry, providing a foundation for further study and career advancement.