Global Certificate in IT Service Operations Management

Wednesday, 11 February 2026 22:29:38

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Operations Management

is a vital aspect of modern organizations, ensuring seamless delivery of services to customers. This Global Certificate in IT Service Operations Management is designed for professionals seeking to enhance their skills in managing IT service operations.

By completing this certificate program, learners will gain a comprehensive understanding of IT service management principles, practices, and processes. They will learn how to design, implement, and manage IT service operations that meet customer needs and expectations.

Some key topics covered in the program include service strategy, service design, service transition, service operation, and continuous improvement. Learners will also develop essential skills in IT service management tools and techniques, such as service desk management, incident management, and problem management.

Whether you're looking to advance your career or start a new one, this certificate program is an excellent choice. With its flexible online format and industry-recognized certification, you can gain the knowledge and skills needed to succeed in IT service operations management.

So why wait? Explore the Global Certificate in IT Service Operations Management today and take the first step towards a rewarding career in IT service management.

IT Service Operations Management is a comprehensive program that equips learners with the skills to design, implement, and manage IT service operations. This Global Certificate program offers a unique blend of theoretical knowledge and practical experience, allowing participants to develop a deep understanding of IT service management principles and practices. By completing this course, learners can expect to gain ITIL certification, enhance their career prospects in the IT industry, and increase their earning potential. The program's flexible online format and expert instructors make it accessible to professionals worldwide.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM)
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)
• Capacity and Performance Management
• IT Service Continuity Management (ITSCM)
• IT Service Validation and Testing (ITSVT)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Service Operations Management

The Global Certificate in IT Service Operations Management is a comprehensive program designed to equip learners with the knowledge and skills required to manage IT service operations effectively.
This certificate program focuses on teaching learners how to design, implement, and manage IT service operations that meet the needs of customers and stakeholders.
Upon completion of the program, learners will be able to demonstrate their understanding of IT service operations management principles, including service strategy, service design, service transition, service operation, and continuous improvement.
The duration of the Global Certificate in IT Service Operations Management program varies depending on the institution offering the program, but it typically takes several months to complete.
The program is designed to be flexible and can be completed online or through a combination of online and offline learning.
The Global Certificate in IT Service Operations Management is highly relevant to the IT industry, as it provides learners with the skills and knowledge required to manage IT service operations in a variety of settings, including corporate, government, and non-profit organizations.
Learners who complete the program can expect to find employment opportunities in IT service management, including roles such as IT service manager, service desk manager, and operations manager.
The program is also beneficial for those looking to advance their careers in IT service management, as it provides a solid foundation in IT service operations management principles and practices.
Overall, the Global Certificate in IT Service Operations Management is a valuable program for anyone looking to gain the knowledge and skills required to manage IT service operations effectively.

Why this course?

Global Certificate in IT Service Operations Management holds significant importance in today's market, particularly in the UK. According to a report by the Chartered Institute of IT (BCS), the demand for IT service management professionals is expected to increase by 10% annually, with the UK being a major hub for IT service management. The same report states that 70% of IT service management professionals in the UK hold a certification, such as the Global Certificate in IT Service Operations Management.
UK IT Service Management Professionals Certification Holders Growth Rate
70% 10% Annual

Who should enrol in Global Certificate in IT Service Operations Management?

Ideal Audience for Global Certificate in IT Service Operations Management IT professionals seeking to enhance their skills in service operations management, particularly those working in the UK, where the IT industry is a significant contributor to the economy, with over 1.8 million IT and technology professionals employed, according to the UK's Office for National Statistics.
Professionals with 2-5 years of experience in IT service management, looking to transition into a more senior role or take on leadership responsibilities, are well-suited for this certificate. Those interested in pursuing a career in IT service management, such as help desk technicians, field service engineers, and IT project managers, can benefit from the knowledge and skills gained through this certificate.
Individuals working in the public sector, such as government agencies and local authorities, can also benefit from this certificate, as it aligns with the UK's IT service management standards, including the ITIL framework. The certificate is also relevant to IT service management professionals in the private sector, particularly those working in industries such as finance, healthcare, and retail, where IT service management is critical to business operations.