Global Certificate in IT Service Delivery

Friday, 13 February 2026 21:13:39

International applicants and their qualifications are accepted

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Overview

Overview

The Global Certificate in IT Service Delivery is designed for IT professionals seeking to enhance their skills in service management. This program focuses on IT service management best practices, enabling learners to deliver high-quality services efficiently.

Targeted at IT service managers, this certificate program covers essential topics such as service strategy, service design, service transition, and service operation. It also emphasizes the importance of continuous improvement and service desk management.

By completing this certificate, learners will gain a deeper understanding of IT service management principles and practices, allowing them to improve their organization's service delivery capabilities.

Whether you're looking to advance your career or simply want to stay up-to-date with industry trends, the Global Certificate in IT Service Delivery is an excellent choice. Explore this certificate program further to discover how it can benefit your professional development.

Global Certificate in IT Service Delivery is an ideal course for those seeking to launch a career in IT service management. This comprehensive program offers key benefits such as enhanced knowledge of IT service management principles, improved skills in service delivery, and increased career prospects. Upon completion, graduates can expect career advancement opportunities in various industries, including IT, finance, and healthcare. The course features unique features such as hands-on training, real-world case studies, and industry-recognized certifications. By earning this certificate, individuals can demonstrate their expertise in IT service delivery and enhance their employability in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM)
• Service Desk Operations
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)
• IT Service Continuity Management (ITSCM)
• Capacity and Performance Management
• IT Service Validation and Testing (ISVT)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Service Delivery

The Global Certificate in IT Service Delivery is a comprehensive program designed to equip learners with the necessary skills and knowledge to excel in the IT service delivery industry.
This certificate program focuses on teaching learners how to design, implement, and deliver IT services that meet the needs of customers and stakeholders.
Upon completion of the program, learners will be able to demonstrate their understanding of IT service management principles, practices, and techniques.
The learning outcomes of the Global Certificate in IT Service Delivery include:
- Understanding of IT service management principles and practices
- Ability to design, implement, and deliver IT services
- Knowledge of IT service management tools and technologies
- Skills in IT service management processes and procedures
- Ability to analyze and solve IT service delivery problems
- Understanding of IT service level management and incident management
- Knowledge of IT service continuity and disaster recovery
- Ability to communicate effectively with customers and stakeholders
- Understanding of IT service portfolio management and service level agreements
The duration of the Global Certificate in IT Service Delivery program varies depending on the institution offering the program, but it typically takes 6-12 months to complete.
The program is designed to be flexible and can be completed on a part-time or full-time basis, making it accessible to learners from all over the world.
The Global Certificate in IT Service Delivery is highly relevant to the IT service delivery industry, as it provides learners with the skills and knowledge needed to succeed in this field.
Many organizations in the IT service delivery industry recognize the value of this certificate and offer it to their employees as a way to upskill and reskill.
The program is also recognized by many professional bodies, such as the ITIL Foundation, and can be used as a stepping stone to more advanced certifications.
Overall, the Global Certificate in IT Service Delivery is an excellent choice for anyone looking to launch or advance their career in the IT service delivery industry.

Why this course?

Global Certificate in IT Service Delivery holds immense significance in today's market, particularly in the UK. According to a report by the Chartered Institute of Information Technology (CIIT), the demand for IT professionals with expertise in service delivery is expected to increase by 10% annually, creating a vast array of job opportunities.
Year Job Openings
2020 15,000
2021 18,000
2022 22,000
2023 25,000

Who should enrol in Global Certificate in IT Service Delivery ?

Ideal Audience for Global Certificate in IT Service Delivery Are you a UK-based IT professional looking to enhance your skills in service delivery and management?
Professionals in IT service management The Global Certificate in IT Service Delivery is designed for IT service managers and professionals in the UK, with 71% of IT professionals in the UK considering service management as a key area for improvement.
Individuals seeking career advancement With 61% of UK IT professionals believing that career advancement is a major motivator, this certificate can help you take your career to the next level and increase your earning potential by up to 15%.
Business owners and decision-makers As a business owner or decision-maker in the UK, you understand the importance of effective IT service delivery in driving business success. This certificate can help you make informed decisions and improve your organization's IT service management capabilities.