Global Certificate in IT Request Fulfilment Management

Monday, 13 October 2025 05:53:35

International applicants and their qualifications are accepted

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Overview

Overview

IT Request Fulfilment Management


This globally recognized certificate is designed for IT professionals and support teams who want to master the art of managing IT requests efficiently.


Learn how to streamline your workflow, prioritize requests, and deliver exceptional customer service in this comprehensive program.


Some of the key topics covered include:

Request management, ticketing systems, service desk operations, and process improvement.


Develop the skills and knowledge needed to excel in your role and take your career to the next level.


Join our community of IT professionals and start your journey to becoming a certified IT Request Fulfilment Manager today!

IT Request Fulfilment Management is a comprehensive course that equips learners with the skills to efficiently manage IT requests, ensuring seamless service delivery. By mastering IT Request Fulfilment Management, individuals can improve their organization's overall efficiency, reduce costs, and enhance customer satisfaction. The course covers key concepts such as request tracking, incident management, and problem management, providing learners with a solid foundation in IT service management. With IT Request Fulfilment Management, learners can enhance their career prospects in IT service management, and gain a competitive edge in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ITSM)
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Request Fulfilment Process
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Service Level Management (SLM)
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Change Management
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Incident Management
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Problem Management
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Service Desk Operations
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IT Service Continuity Management (ITSCM)
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IT Service Validation and Testing (ITSVT)
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Service Portfolio Management (SPM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Request Fulfilment Management

The Global Certificate in IT Request Fulfilment Management is a comprehensive program designed to equip learners with the necessary skills and knowledge to manage IT request fulfilment processes efficiently.
This certificate program focuses on teaching learners how to design, implement, and manage IT request fulfilment processes that meet the needs of organizations.
Upon completion of the program, learners will be able to demonstrate their understanding of IT request fulfilment management principles, including request capture, prioritization, and fulfilment.
The program covers a range of topics, including IT service management, service desk management, and incident management, all of which are critical components of effective IT request fulfilment management.
The duration of the Global Certificate in IT Request Fulfilment Management program varies depending on the learning path chosen, but most programs can be completed in a few months.
The program is designed to be flexible and can be completed online, making it accessible to learners from all over the world.
The Global Certificate in IT Request Fulfilment Management is highly relevant to the IT industry, as it addresses the growing need for efficient and effective IT request fulfilment processes.
Organizations are increasingly looking for professionals who can manage IT request fulfilment processes, making this certificate program an attractive option for those looking to start or advance their careers in the field.
The program is also relevant to the broader IT service management industry, as it aligns with industry-recognized frameworks such as ITIL.
Overall, the Global Certificate in IT Request Fulfilment Management is a valuable program that can help learners develop the skills and knowledge needed to succeed in this critical field.
By completing this program, learners can demonstrate their expertise in IT request fulfilment management and enhance their career prospects in the IT industry.

Why this course?

Global Certificate in IT Request Fulfilment Management holds significant importance in today's market, particularly in the UK. According to a report by the IT Service Management Association (ITSM), the demand for IT service management professionals is expected to increase by 10% annually, with the UK being a major hub for IT service management.
Year Number of IT Service Management Professionals
2020 150,000
2021 165,000
2022 180,000
2023 195,000

Who should enrol in Global Certificate in IT Request Fulfilment Management?

Ideal Audience for Global Certificate in IT Request Fulfilment Management IT professionals seeking to enhance their skills in request management, particularly those working in UK-based organizations, where 71% of IT teams experience delays in fulfilling IT requests (Source: IT Pro).
Key Characteristics: Professionals with 2+ years of experience in IT, preferably in a support or service desk role, with a strong understanding of IT service management frameworks such as ITIL.
Industry Focus: IT, technology, and business services, with a focus on UK-based organizations, where 55% of IT budgets are allocated to IT service management (Source: IT Pro).
Learning Objectives: Gain knowledge and skills in IT request fulfilment management, including request handling, prioritization, and escalation, to improve efficiency and customer satisfaction in UK-based IT environments.