Global Certificate in IT Performance Management

Thursday, 12 February 2026 12:51:00

International applicants and their qualifications are accepted

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Overview

Overview

The Global Certificate in IT Performance Management is designed for IT professionals seeking to enhance their skills in managing IT services and infrastructure.

With a focus on IT service management, this certificate program helps learners develop the knowledge and skills required to optimize IT performance, improve service quality, and reduce costs.

Targeted at IT service managers, team leaders, and professionals, this certificate program covers essential topics such as IT service management frameworks, service desk management, and IT service continuity.

By completing this certificate program, learners can gain a deeper understanding of how to measure IT performance, identify areas for improvement, and implement effective strategies to achieve business objectives.

Take the first step towards achieving your career goals in IT performance management. Explore the Global Certificate in IT Performance Management today and discover how you can optimize your IT services and infrastructure.

IT Performance Management is a comprehensive course that equips you with the skills to optimize technology performance, ensuring business success. By mastering IT Performance Management, you'll gain a deep understanding of metrics, benchmarking, and reporting, enabling you to drive informed decision-making. This IT Performance Management course offers career prospects in IT management, consulting, and analysis, with a strong focus on industry-recognized certifications. Unique features include real-world case studies, interactive simulations, and expert-led workshops, providing a hands-on learning experience. With IT Performance Management, you'll be equipped to measure, analyze, and improve IT performance, driving business growth and success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• Performance Measurement and Monitoring
• IT Process Improvement
• Service Level Management (SLM)
• Capacity and Performance Planning
• IT Service Continuity Management (ITSCM)
• IT Service Validation and Testing
• IT Service Portfolio Management
• IT Service Request Management
• IT Service Desk Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Performance Management

The Global Certificate in IT Performance Management is a comprehensive program designed to equip individuals with the necessary skills and knowledge to effectively manage IT performance in today's fast-paced digital landscape.
This certificate program focuses on teaching learners how to analyze and improve IT service management processes, ensuring that organizations can deliver high-quality services to their customers while minimizing costs and maximizing efficiency.
Upon completion of the program, learners will be able to demonstrate their understanding of IT performance management principles, including service level management, incident management, and problem management.
The duration of the Global Certificate in IT Performance Management varies depending on the institution offering the program, but most programs take around 6-12 months to complete.
The program is highly relevant to the IT industry, as it addresses the growing need for organizations to optimize their IT performance and deliver better services to their customers.
Learners who complete the Global Certificate in IT Performance Management can expect to gain a competitive edge in the job market, as the program is recognized by many employers as a benchmark for IT performance management skills.
The program is also highly relevant to the IT service management (ITSM) industry, as it aligns with the International Organization for Standardization (ISO) 20000 standard for IT service management.
Overall, the Global Certificate in IT Performance Management is an excellent choice for individuals looking to launch or advance their careers in IT performance management, as it provides a comprehensive understanding of the principles and practices of IT performance management.

Why this course?

Global Certificate in IT Performance Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Information Technology (CIIT), 75% of IT professionals in the UK believe that performance management is crucial for achieving business objectives. Moreover, a report by the UK's Office for National Statistics (ONS) states that the IT sector in the UK is expected to grow by 4.5% annually, creating a high demand for skilled professionals in IT performance management.
UK IT Sector Growth Global Certificate in IT Performance Management
4.5% annually High demand for skilled professionals
75% of IT professionals believe performance management is crucial Improved business outcomes through effective performance management

Who should enrol in Global Certificate in IT Performance Management?

Ideal Audience for Global Certificate in IT Performance Management IT professionals, managers, and directors in the UK are the primary target audience for this certificate, with 70% of IT leaders in the UK expected to invest in IT training by 2025 (Source: IT Pro).
Key Characteristics: Individuals with 2-5 years of IT experience, working in IT service management, IT operations, or related fields, are well-suited for this certificate. In the UK, 60% of IT professionals report feeling underprepared for their roles, highlighting the need for IT performance management training.
Career Benefits: Upon completion, learners can expect improved IT service management skills, enhanced career prospects, and increased earning potential. In the UK, IT professionals with performance management skills can earn up to 15% more than their peers.
Learning Outcomes: The Global Certificate in IT Performance Management covers key topics such as IT service management frameworks, performance measurement, and improvement. Learners will gain a comprehensive understanding of IT performance management principles and practices, enabling them to drive business value and improve IT efficiency.