Global Certificate in IT Key Performance Indicators Management

Thursday, 12 February 2026 00:12:59

International applicants and their qualifications are accepted

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Overview

Overview

IT Key Performance Indicators (KPI) Management

is a globally recognized certification that equips IT professionals with the skills to measure and analyze organizational performance.
Some of the key benefits of this certification include: improved decision-making, enhanced data-driven insights, and better alignment of IT strategies with business objectives.
This certification is designed for IT professionals who want to understand how to establish, track, and analyze KPIs to drive business success.
Key concepts covered in the course include: KPI selection, data collection, analysis, and reporting, as well as best practices for IT service management.
By completing this certification program, learners will gain the knowledge and skills needed to effectively manage IT KPIs and contribute to the success of their organization.

Are you ready to take your IT career to the next level? Explore the Global Certificate in IT KPI Management today and discover how you can drive business success with data-driven insights.

Key Performance Indicators Management is a comprehensive course that equips you with the skills to measure and analyze IT performance effectively. By mastering Key Performance Indicators Management, you'll gain a deeper understanding of how to set goals, track progress, and make data-driven decisions. This course offers Key Performance Indicators Management benefits, including improved efficiency, enhanced decision-making, and increased career prospects in the IT industry. You'll also learn about unique features such as KPI dashboard creation, data visualization, and performance reporting. With Key Performance Indicators Management, you'll be well on your way to a successful career in IT, with opportunities to work in various roles, including IT project management, business analysis, and operations management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ITSM) •
Service Level Management (SLM) •
Key Performance Indicators (KPI) •
Service Level Agreement (SLA) •
Service Desk Management •
Incident Management •
Problem Management •
Change Management •
IT Service Continuity Management (ITSCM) •
IT Service Validation and Testing (ITSVT)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in IT Key Performance Indicators Management

The Global Certificate in IT Key Performance Indicators Management is a comprehensive program designed to equip professionals with the knowledge and skills necessary to measure and analyze IT performance effectively.
This certificate program focuses on teaching learners how to identify, track, and optimize IT key performance indicators (KPIs) to drive business success.
Upon completion of the program, learners will be able to analyze IT performance data, identify areas for improvement, and develop strategies to optimize IT operations.
The program covers a range of topics, including IT service management, IT asset management, and IT security, all of which are critical components of KPI management.
The duration of the program is typically 6-12 months, depending on the learner's prior experience and the pace at which they complete the coursework.
The program is highly relevant to the IT industry, as KPI management is a critical component of IT service management and business strategy.
Learners who complete the program will gain a competitive edge in the job market, as KPI management is a highly sought-after skill in the IT industry.
The program is also relevant to other industries, such as finance, healthcare, and retail, where KPI management is critical to driving business success.
Overall, the Global Certificate in IT Key Performance Indicators Management is a valuable program for anyone looking to improve their IT skills and drive business success through effective KPI management.

Why this course?

Global Certificate in IT Key Performance Indicators Management holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Management Accountants (CIMA), 75% of UK businesses believe that data-driven decision-making is crucial for their success. This highlights the need for professionals to have a solid understanding of IT key performance indicators (KPIs) management.
UK Businesses Believe in Data-Driven Decision-Making
75% 75%

Who should enrol in Global Certificate in IT Key Performance Indicators Management ?

Ideal Audience for Global Certificate in IT Key Performance Indicators Management IT professionals, particularly those in the UK, who want to enhance their skills in measuring and improving IT service delivery, are the primary target audience for this certificate.
Key Characteristics: IT professionals with 2-5 years of experience, working in the UK, are more likely to benefit from this certificate. According to a survey by the UK's IT industry association, 75% of IT professionals in the UK feel that measuring IT service quality is essential for delivering business value.
Career Benefits: Upon completion of the Global Certificate in IT Key Performance Indicators Management, IT professionals can expect to gain a competitive edge in the job market. In the UK, the average salary for an IT service manager is £65,000 per annum, with experienced professionals earning up to £90,000.
Learning Outcomes: The certificate program aims to equip IT professionals with the knowledge and skills required to design, implement, and manage IT key performance indicators (KPIs) that align with business objectives. By the end of the program, learners will be able to analyze and interpret KPI data to inform business decisions.