Global Certificate in Executive Customer Relationship Management

Sunday, 15 February 2026 12:29:42

International applicants and their qualifications are accepted

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Overview

Overview

Executive Customer Relationship Management


This globally recognized certificate is designed for ambitious professionals seeking to master the art of building strong customer relationships.


Developed for executives and senior managers, this program equips learners with the essential skills to drive customer satisfaction, loyalty, and retention.


Through a combination of theoretical knowledge and practical applications, participants will gain a deep understanding of customer needs, preferences, and behaviors.


By the end of the program, learners will be able to:

Develop and implement effective customer relationship strategies

Build strong relationships with key stakeholders

Drive business growth through customer-centric approaches


Take the first step towards becoming a customer relationship management expert. Explore our Global Certificate in Executive Customer Relationship Management today and discover a world of opportunities.

Customer Relationship Management is at the heart of any successful business strategy. Our Global Certificate in Executive Customer Relationship Management is designed to equip you with the skills and knowledge to build and maintain strong relationships with customers, driving loyalty, retention, and growth. By mastering CRM principles, you'll gain a competitive edge in the market, enhance customer satisfaction, and boost revenue. This comprehensive course covers CRM software implementation, sales strategy, and customer service techniques. With a strong focus on industry trends and best practices, you'll be well-prepared for a career in executive customer-facing roles, with opportunities in sales, marketing, and management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) Systems
• Strategic Planning for Customer Relationship Management
• Building and Maintaining Customer Relationships
• Effective Communication in Customer Relationship Management
• Customer Retention and Loyalty Strategies
• Managing Customer Expectations and Feedback
• Data Analysis for Customer Relationship Management
• Digital Marketing for Customer Relationship Management
• International Customer Relationship Management
• Measuring the Success of Customer Relationship Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Executive Customer Relationship Management

The Global Certificate in Executive Customer Relationship Management is a comprehensive program designed to equip executives with the skills necessary to build and maintain strong customer relationships in today's competitive business landscape.
This certificate program focuses on teaching executives how to develop a customer-centric approach, understand customer needs, and create personalized experiences that drive loyalty and retention.
Upon completion of the program, participants will be able to analyze customer data, identify trends, and develop targeted strategies to improve customer satisfaction and advocacy.
The program covers a range of topics including customer relationship management, sales and marketing, product development, and customer service, all of which are critical components of effective customer relationship management.
The duration of the program is typically 6-12 months, depending on the institution offering the program and the participant's prior experience and knowledge.
The program is highly relevant to the hospitality, retail, and service industries, where building strong customer relationships is essential for driving revenue and growth.
By completing the Global Certificate in Executive Customer Relationship Management, participants will gain a deeper understanding of the complexities of customer relationship management and be equipped with the skills necessary to drive business success in their organization.
The program is designed to be flexible and can be completed online or on-campus, making it accessible to executives from around the world.
The certificate is recognized globally and can be used as a stepping stone to more advanced degrees or as a way to enhance career prospects in the field of customer relationship management.
Overall, the Global Certificate in Executive Customer Relationship Management is a valuable investment for executives looking to develop their skills and drive business success in today's competitive market.

Why this course?

Global Certificate in Executive Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a study by the CIMA found that 60% of UK companies have a CRM system in place, with 40% of them using cloud-based solutions.
UK Businesses Believe in CRM Have a CRM System Use Cloud-Based Solutions
75% 60% 40% 30%

Who should enrol in Global Certificate in Executive Customer Relationship Management ?

Ideal Audience for Global Certificate in Executive Customer Relationship Management This programme is designed for ambitious professionals seeking to enhance their customer relationship management skills, particularly those in senior leadership positions within UK-based businesses.
Key Characteristics: - Senior executives (C-level) in various industries, including finance, retail, and services
Career Goals: - Develop strategic customer relationship management skills to drive business growth and revenue
Industry Insights: - UK businesses face intense competition, with 70% of companies reporting increased customer expectations (Source: CBI)
Learning Outcomes: - Gain expertise in customer relationship management, including relationship building and management