Global Certificate in DHL Performance Coaching for Service Excellence

Monday, 16 February 2026 09:35:22

International applicants and their qualifications are accepted

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Overview

Overview

Global Certificate in DHL Performance Coaching for Service Excellence


This program is designed for service professionals who want to enhance their skills and deliver exceptional customer experiences.


Through a combination of coaching and training, learners will develop the knowledge and competencies needed to achieve service excellence and drive business success.


With a focus on coaching and development, this program is ideal for those looking to improve their performance and contribute to a positive work environment.


By investing in this Global Certificate, learners can gain a competitive edge and take their careers to the next level.


Explore the Global Certificate in DHL Performance Coaching for Service Excellence today and discover how it can help you achieve service excellence and drive business success.

Global Certificate in DHL Performance Coaching for Service Excellence is an elite program that empowers professionals to deliver exceptional service. This comprehensive course focuses on service excellence and performance coaching techniques, enabling participants to enhance customer satisfaction and drive business growth. By mastering service excellence skills, individuals can boost their career prospects and advance in their roles. The program's unique features include interactive workshops, expert mentorship, and a global network of peers. Upon completion, participants receive a globally recognized certificate, opening doors to new opportunities in the logistics and supply chain industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Excellence Framework •
• Performance Coaching •
• Service Quality Standards •
• Customer Service Skills •
• Communication and Interpersonal Skills •
• Time Management and Productivity •
• Problem-Solving and Conflict Resolution •
• Leadership and Team Management •
• Change Management and Adaptability

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in DHL Performance Coaching for Service Excellence

The Global Certificate in DHL Performance Coaching for Service Excellence is a comprehensive training program designed to equip professionals with the skills and knowledge required to deliver exceptional service in a fast-paced logistics environment.
This certificate program focuses on developing the coaching skills necessary for service excellence, enabling participants to improve their performance and drive business results.
Through a combination of theoretical and practical training, participants will learn how to coach employees to achieve service excellence, leading to improved customer satisfaction and increased employee engagement.
The program covers topics such as coaching techniques, communication skills, and performance management, all of which are essential for delivering exceptional service in a logistics setting.
The duration of the program is typically 2-3 days, depending on the specific training needs of the participants and the organization.
The Global Certificate in DHL Performance Coaching for Service Excellence is highly relevant to the logistics and supply chain industry, where service excellence is critical for building customer loyalty and driving business growth.
By completing this certificate program, participants will gain the knowledge and skills necessary to coach employees to achieve service excellence, leading to improved performance and increased business success.
The program is designed to be flexible and accessible, with training delivered through a combination of online and in-person sessions.
Upon completion of the program, participants will receive a globally recognized certificate, demonstrating their expertise in performance coaching for service excellence.
The Global Certificate in DHL Performance Coaching for Service Excellence is a valuable investment for organizations looking to improve their service delivery and drive business results through coaching and development.
By investing in this program, organizations can expect to see improved employee engagement, increased customer satisfaction, and enhanced business performance.
Overall, the Global Certificate in DHL Performance Coaching for Service Excellence is a highly effective way to develop the coaching skills necessary for service excellence in the logistics and supply chain industry.

Why this course?

Global Certificate in DHL Performance Coaching for Service Excellence holds immense significance in today's market, where customer satisfaction and service quality are paramount. According to a survey by the UK's Office for National Statistics (ONS), the service sector accounts for approximately 80% of the country's GDP, with a significant portion of this contribution attributed to excellent customer service.
Service Excellence Metrics UK Statistics
Customer Satisfaction 92% (ONS, 2022)
Employee Engagement 75% (Gallup, 2020)
Service Quality 85% (BSI, 2020)

Who should enrol in Global Certificate in DHL Performance Coaching for Service Excellence ?

Ideal Audience for Global Certificate in DHL Performance Coaching for Service Excellence DHL Performance Coaching for Service Excellence is designed for ambitious professionals in the UK logistics and supply chain industry, particularly those in customer-facing roles, who aspire to excel in their careers and drive business growth through exceptional service delivery.
Key Characteristics: Our ideal learners are typically UK-based professionals with 2-5 years of experience in logistics, supply chain management, or a related field, who possess excellent communication and interpersonal skills, and are committed to delivering exceptional customer experiences.
Career Aspirations: Those who have completed the Global Certificate in DHL Performance Coaching for Service Excellence are likely to be seeking career advancement opportunities, such as leadership roles, or looking to transition into new areas of the industry, where their exceptional service skills and knowledge of logistics and supply chain management can be leveraged to drive business success.
Benefits: By joining our program, learners can expect to gain a deeper understanding of the principles of performance coaching, develop their skills in service excellence, and enhance their employability in the UK logistics and supply chain industry, ultimately leading to improved job satisfaction, career progression, and increased earning potential.