Global Certificate in Customer Relationship Management in Fashion

Sunday, 09 November 2025 19:26:39

International applicants and their qualifications are accepted

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Overview

Overview

Global Certificate in Customer Relationship Management in Fashion


This customer relationship management (CRM) program is designed for fashion professionals seeking to enhance their skills in managing customer relationships.


Learn how to analyze customer data, develop targeted marketing strategies, and build strong relationships with clients in the fashion industry.


Gain a deeper understanding of the latest trends and technologies in CRM, including social media marketing, email campaigns, and data analysis tools.


Develop essential skills to drive business growth, improve customer satisfaction, and stay ahead of the competition in the fast-paced fashion market.


Take the first step towards a successful career in fashion CRM and explore this comprehensive program further.

Customer Relationship Management in Fashion is a comprehensive course that equips students with the skills to build and maintain strong relationships with customers in the fashion industry. By mastering CRM in Fashion, learners can enhance customer satisfaction, increase loyalty, and drive business growth. The course covers key topics such as customer segmentation, relationship building, and data analysis. With CRM in Fashion, students can expect to gain a competitive edge in the job market, with career prospects in roles such as customer service manager, brand ambassador, or marketing coordinator. Unique features include interactive case studies and real-world industry examples.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Customer Relationship Management (CRM) in Fashion •
Understanding the Fashion Industry: Trends, Challenges, and Opportunities •
Brand Management and Positioning in Fashion Retail •
Digital Marketing Strategies for Fashion Brands •
Social Media and Influencer Marketing in Fashion •
Customer Service and Relationship Building in Fashion Retail •
Data Analysis and Interpretation for Fashion Businesses •
Supply Chain Management and Logistics in Fashion •
E-commerce and Online Sales Strategies for Fashion Brands •
Sustainability and Corporate Social Responsibility in Fashion

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Customer Relationship Management in Fashion

The Global Certificate in Customer Relationship Management in Fashion is a specialized program designed to equip students with the skills and knowledge required to excel in the fashion industry's customer-centric field.
This certificate program focuses on teaching students how to build strong relationships with customers, understand their needs, and deliver personalized services that drive loyalty and retention.
Upon completion of the program, students will be able to analyze customer data, develop targeted marketing strategies, and implement effective customer service techniques.
The duration of the Global Certificate in Customer Relationship Management in Fashion is typically 6-12 months, depending on the institution and the student's prior experience.
The program is highly relevant to the fashion industry, as it addresses the growing need for businesses to prioritize customer experience and build strong relationships with their target audience.
By completing this certificate program, students will gain a competitive edge in the job market and be well-equipped to pursue careers in customer relationship management, marketing, or sales within the fashion industry.
The program's curriculum is designed to be flexible and adaptable, allowing students to learn at their own pace and apply their knowledge in a variety of real-world settings.
Throughout the program, students will have the opportunity to work on projects and case studies that simulate real-world scenarios, allowing them to develop practical skills and apply theoretical knowledge in a hands-on manner.
The Global Certificate in Customer Relationship Management in Fashion is offered by various institutions worldwide, including fashion schools, business universities, and online education platforms.
These institutions offer a range of delivery options, including part-time and full-time programs, online courses, and in-person classes, making it easy for students to find a program that fits their lifestyle and learning style.
Overall, the Global Certificate in Customer Relationship Management in Fashion is an excellent choice for students looking to launch or advance their careers in the fashion industry's customer-centric field.

Why this course?

Global Certificate in Customer Relationship Management in Fashion holds significant importance in today's market, particularly in the UK. According to a survey by the British Fashion Council, 75% of fashion brands in the UK consider customer relationship management (CRM) as a key factor in their business strategy. Moreover, a study by the Centre for Retail Research found that 60% of UK consumers are more likely to shop with brands that have a strong online presence and personalized customer service.
UK Fashion Brands CRM Importance
75% Key Business Strategy
60% Likely to Shop with Brands

Who should enrol in Global Certificate in Customer Relationship Management in Fashion ?

Ideal Audience for Global Certificate in Customer Relationship Management in Fashion Are you a fashion professional looking to enhance your skills in customer service and relationship management?
Key Characteristics: You should be a fashion industry professional with at least 2 years of experience, preferably in a customer-facing role. You should have a strong understanding of the fashion industry, its trends, and consumer behavior.
Industry Insights: The UK fashion industry is worth £32.9 billion, with 88% of consumers saying they are more likely to purchase from a brand that offers excellent customer service. With the rise of e-commerce, having a strong customer relationship management (CRM) system is crucial for fashion businesses to stay competitive.
Learning Outcomes: Upon completing the Global Certificate in Customer Relationship Management in Fashion, you will gain knowledge and skills in areas such as customer segmentation, relationship building, and data analysis. You will also understand how to implement CRM strategies in a fashion business setting.