Global Certificate in Customer Relationship Management for Business Expansion

Wednesday, 12 November 2025 03:51:50

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital tool for business expansion.

Designed specifically for entrepreneurs and small business owners, the Global Certificate in Customer Relationship Management for Business Expansion helps you develop essential skills to build strong customer relationships, manage customer data, and drive business growth.

Through this program, you'll learn how to identify customer needs, create personalized marketing strategies, and analyze customer behavior to inform business decisions.

By mastering CRM techniques, you'll be able to increase customer satisfaction, boost sales, and establish a competitive edge in the market.

Don't miss out on this opportunity to take your business to the next level. Explore the Global Certificate in Customer Relationship Management for Business Expansion today and discover how to turn customer relationships into loyal customers and driving business success.

Customer Relationship Management is the backbone of business expansion, and our Global Certificate in Customer Relationship Management for Business Expansion will equip you with the skills to excel in this field. By mastering CRM, you'll enhance customer engagement and drive business growth. This course offers key benefits such as improved sales forecasting, enhanced customer retention, and data-driven decision making. With a strong foundation in CRM, you'll enjoy career prospects in various industries, including sales, marketing, and operations. Unique features of the course include interactive modules, real-world case studies, and access to a global network of professionals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Customer Relationship Management (CRM) Systems •
• Data Analysis and Reporting •
• Sales Strategy and Planning •
• Marketing Automation and Digital Channels •
• Customer Service and Support •
• Relationship Building and Management •
• Business Intelligence and Data Mining •
• Market Research and Analysis •
• International Business Expansion Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Customer Relationship Management for Business Expansion

The Global Certificate in Customer Relationship Management for Business Expansion is a comprehensive program designed to equip professionals with the necessary skills to manage customer relationships effectively in a global market.
This certificate program focuses on teaching learners how to develop and implement a customer relationship management strategy that drives business growth and expansion.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as customer segmentation, needs analysis, and relationship building, as well as industry-specific CRM software and technology.
The program is typically offered over a period of 6-12 months, with flexible learning options that cater to working professionals and entrepreneurs who need to balance their studies with their existing commitments.
The Global Certificate in Customer Relationship Management for Business Expansion is highly relevant to the hospitality, retail, and service industries, where building strong customer relationships is crucial for driving revenue and growth.
Learners who complete the program can expect to gain a competitive edge in the job market, with employers seeking professionals who possess a deep understanding of customer relationship management principles and practices.
The program is also designed to be industry-agnostic, making it relevant to businesses across various sectors, including finance, healthcare, and technology.
By completing the Global Certificate in Customer Relationship Management for Business Expansion, learners can expect to develop a strong foundation in customer relationship management and be equipped to drive business growth and expansion in a rapidly changing global market.
The program is delivered through a combination of online and offline learning, with learners having access to a range of resources, including e-learning modules, case studies, and industry reports.
Learners can expect to receive support from experienced instructors and industry experts, who provide guidance and mentorship throughout the program.
The Global Certificate in Customer Relationship Management for Business Expansion is a valuable investment for professionals and entrepreneurs who want to stay ahead of the curve in today's fast-paced business environment.
By investing in this program, learners can expect to gain a competitive edge, drive business growth, and achieve their career goals in the field of customer relationship management.

Why this course?

Global Certificate in Customer Relationship Management (CRM) is a vital tool for businesses seeking to expand their customer base and improve relationships in today's competitive market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that CRM is essential for their growth and success.
Year Number of Businesses Using CRM
2018 45%
2019 55%
2020 65%
2021 75%

Who should enrol in Global Certificate in Customer Relationship Management for Business Expansion?

Ideal Audience for Global Certificate in Customer Relationship Management for Business Expansion Business owners and managers in the UK looking to expand their customer base and improve sales, with a focus on those in industries such as retail, finance, and services.
Key Characteristics: Professionals with 2-5 years of experience in customer-facing roles, seeking to develop their skills in CRM and customer relationship management to drive business growth and expansion.
Industry Focus: Retail, finance, services, and other industries where customer relationship management is critical to driving sales and revenue growth.
Career Goals: To develop a deeper understanding of CRM principles and practices, enhance customer engagement, and drive business growth through effective relationship management.
Relevant Statistics: According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that CRM is essential for driving sales and revenue growth. Additionally, a study by the CIPD found that 60% of UK employees believe that effective customer relationship management is critical to their job satisfaction.