Global Certificate in Customer Relation Management Systems

Friday, 13 February 2026 09:26:25

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relation Management Systems (CRM) are revolutionizing the way businesses interact with their customers.

Designed for professionals seeking to enhance their skills in CRM, this Global Certificate program equips learners with the knowledge and tools necessary to succeed in this field.

Through a combination of theoretical and practical training, participants will gain a deep understanding of CRM principles, including data management, sales forecasting, and customer service.

Some key topics covered in the program include contact management, lead generation, and campaign analysis.

By the end of the program, learners will be able to apply CRM best practices to drive business growth and improve customer satisfaction.

Whether you're looking to advance your career or start a new one, this Global Certificate in Customer Relation Management Systems is the perfect opportunity to develop the skills you need to succeed.

Customer Relation Management Systems are the backbone of any successful business, and this Global Certificate course will equip you with the skills to excel in this field. By mastering CRM systems, you'll gain a deeper understanding of how to analyze customer data, identify trends, and develop targeted marketing strategies. With this course, you'll enjoy enhanced career prospects in industries such as sales, marketing, and customer service. Unique features of the course include hands-on training with industry-leading CRM software, expert-led workshops, and access to a global network of professionals. Unlock your potential and start your CRM journey today.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Software Selection and Implementation
• Customer Relationship Management (CRM) Systems
• Data Management and Analysis in CRM
• Sales Force Automation (SFA) and CRM
• Customer Service and Support in CRM
• Marketing Automation and CRM Integration
• CRM Data Security and Compliance
• CRM Metrics and Performance Measurement
• CRM Change Management and Adoption
• CRM Technology Trends and Future Directions

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Customer Relation Management Systems

The Global Certificate in Customer Relation Management Systems is a comprehensive program designed to equip learners with the skills and knowledge required to excel in the field of customer relationship management systems.
This certificate program focuses on teaching learners how to effectively manage customer relationships, leveraging CRM systems to drive business growth and improve customer satisfaction.
Upon completion of the program, learners can expect to gain a deep understanding of CRM concepts, including data management, contact management, and sales force automation.
The learning outcomes of this program include the ability to analyze customer data, develop targeted marketing campaigns, and implement effective sales strategies.
The duration of the Global Certificate in Customer Relation Management Systems varies depending on the institution offering the program, but it typically takes several months to complete.
Industry relevance is a key aspect of this program, as it prepares learners to work in a variety of roles, including customer service, sales, and marketing.
The skills and knowledge gained through this program are highly valued by employers across multiple industries, including finance, healthcare, and retail.
By investing in the Global Certificate in Customer Relation Management Systems, learners can enhance their career prospects and stay ahead of the competition in the job market.
Overall, this certificate program offers a unique combination of theoretical and practical knowledge, making it an excellent choice for individuals looking to launch or advance their careers in customer relationship management systems.

Why this course?

Global Certificate in Customer Relation Management Systems holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of businesses in the UK consider customer relationship management (CRM) as a key strategy for growth and success. Moreover, a study by the Centre for Retail Research found that 60% of UK retailers believe that CRM is essential for improving customer engagement and loyalty.
Statistics Percentage
Businesses in the UK considering CRM as a key strategy for growth and success 75%
UK retailers believing CRM is essential for improving customer engagement and loyalty 60%

Who should enrol in Global Certificate in Customer Relation Management Systems?

Ideal Audience for Global Certificate in Customer Relation Management Systems Are you a customer service professional looking to enhance your skills in CRM systems? Do you work in a UK-based business and want to stay ahead of the competition?
Key Characteristics: Professionals with 1-3 years of experience in customer-facing roles, working in industries such as finance, retail, or healthcare, with a focus on UK-based businesses.
Career Goals: To gain a competitive edge in the job market, advance their careers in customer-facing roles, or transition into related fields such as sales or account management.
Industry Focus: UK-based businesses, particularly those in the finance, retail, and healthcare sectors, which require effective CRM systems to manage customer relationships and improve sales performance.
Skills and Knowledge: Proficiency in CRM software, customer service skills, data analysis, and communication techniques, with a focus on UK-specific regulations and industry standards.