Global Certificate in Customer Focused Supply Chain Management

Monday, 16 February 2026 10:34:50

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Customer Focused Supply Chain Management

is a globally recognized certification that equips professionals with the skills to create a seamless customer experience across the entire supply chain.
Some of the key benefits of this certification include enhanced customer satisfaction, improved supply chain efficiency, and increased competitiveness in the market.
The certification is designed for supply chain professionals, logistics managers, and procurement specialists who want to develop their expertise in customer-centric supply chain management.
Through this certification, learners will gain knowledge on how to analyze customer needs, design and implement effective supply chain strategies, and measure the impact of these strategies on customer satisfaction.
By pursuing this certification, learners can take their careers to the next level and become industry leaders in customer-focused supply chain management.
We invite you to explore the Global Certificate in Customer Focused Supply Chain Management and discover how it can transform your career.

Customer Focused Supply Chain Management is a comprehensive program that equips professionals with the skills to optimize business performance. By focusing on the customer, this course helps participants develop a deeper understanding of the end-to-end supply chain process. Key benefits include improved customer satisfaction, increased efficiency, and enhanced competitiveness. Career prospects are excellent, with opportunities in various industries, including manufacturing, logistics, and retail. Unique features of the course include interactive case studies, real-world examples, and expert guest lectures. Upon completion, participants will gain a Global Certificate, recognized worldwide, and be equipped to drive business growth through effective supply chain management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Supply Chain Management (SCM)
•• Customer Relationship Management (CRM)
•• Demand Planning and Forecasting
•• Inventory Management and Control
•• Logistics and Transportation Management
•• Supply Chain Risk Management
•• Procurement and Sourcing
•• Global Sourcing and Procurement
•• Supply Chain Visibility and Tracking
•• Customer Service and Experience
•• Supply Chain Innovation and Technology
•• Sustainability and Social Responsibility in Supply Chain Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Customer Focused Supply Chain Management

The Global Certificate in Customer Focused Supply Chain Management is a comprehensive program designed to equip learners with the knowledge and skills required to manage supply chains that prioritize customer needs.
This certificate program focuses on developing a customer-centric approach to supply chain management, enabling learners to create value for customers while minimizing costs and maximizing efficiency.
Upon completion of the program, learners can expect to gain a deep understanding of customer-focused supply chain principles, including demand planning, inventory management, and logistics and transportation management.
The program's learning outcomes include the ability to analyze customer needs and develop strategies to meet those needs, as well as the skills to design and implement effective supply chain operations that drive business success.
The duration of the Global Certificate in Customer Focused Supply Chain Management varies depending on the learning path chosen, but most programs can be completed in 6-12 months.
Industry relevance is a key aspect of this certificate program, as it is designed to prepare learners for careers in supply chain management, logistics, and procurement.
The program's focus on customer-centricity makes it highly relevant to industries that rely heavily on customer satisfaction, such as retail, manufacturing, and healthcare.
By completing the Global Certificate in Customer Focused Supply Chain Management, learners can enhance their career prospects and contribute to the development of more customer-focused supply chains.
The program's flexibility and accessibility make it an attractive option for professionals looking to upskill or reskill in supply chain management, regardless of their current level of experience.
Overall, the Global Certificate in Customer Focused Supply Chain Management is a valuable investment for anyone looking to advance their career in supply chain management and drive business success through customer-centric strategies.

Why this course?

Global Certificate in Customer Focused Supply Chain Management holds immense significance in today's market, where customer satisfaction and loyalty are paramount. According to a survey by the Chartered Institute of Logistics and Transport (CILT), 75% of UK businesses believe that customer service is crucial to their success. Moreover, a study by the British Retail Consortium reveals that 60% of UK consumers are more likely to switch to a competitor if their expectations are not met.
Customer Satisfaction Percentage
Excellent 40%
Good 30%
Fair 20%
Poor 10%

Who should enrol in Global Certificate in Customer Focused Supply Chain Management?

Ideal Audience for Global Certificate in Customer Focused Supply Chain Management This course is designed for supply chain professionals, logistics managers, and procurement specialists in the UK who want to enhance their skills in customer-focused supply chain management.
Key Characteristics: Typically have 2-5 years of experience in supply chain management, with a focus on customer service and relationship-building. May work in industries such as manufacturing, retail, or pharmaceuticals.
Career Goals: Seeking to improve their skills in supply chain management, increase customer satisfaction, and drive business growth. May aim to take on more senior roles or start their own businesses.
Industry Insights: In the UK, the supply chain industry is worth £1.4 trillion, with 1 in 5 jobs dependent on it. The demand for customer-focused supply chain management is increasing, with 75% of businesses citing customer satisfaction as a key performance indicator.