Global Certificate in CRM Systems for Continuous Organisation Improvement

Sunday, 15 February 2026 10:23:30

International applicants and their qualifications are accepted

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Overview

Overview

CRM Systems

are a vital tool for Continuous Organisation Improvement. This Global Certificate programme is designed for professionals seeking to enhance their skills in Customer Relationship Management.

By mastering CRM Systems, learners will gain a deeper understanding of how to implement effective sales, marketing, and customer service strategies.

Some key concepts covered in the course include data analysis, process improvement, and technology integration.

Through interactive modules and real-world case studies, learners will develop the skills needed to drive business growth and improve customer satisfaction.

Whether you're looking to advance your career or start a new role, this certificate is an excellent way to demonstrate your expertise in CRM Systems.

So why wait? Explore the Global Certificate in CRM Systems for Continuous Organisation Improvement today and take the first step towards a more efficient and effective business.

CRM Systems are the backbone of any successful organisation, and the Global Certificate in CRM Systems for Continuous Organisation Improvement is designed to equip you with the skills to harness their full potential. This comprehensive course will teach you how to implement and manage effective CRM systems, resulting in improved customer relationships and enhanced business performance. With a focus on continuous organisation improvement, you'll learn how to measure and analyse CRM system performance, identify areas for improvement, and implement data-driven solutions. Upon completion, you'll be well-positioned for a career in CRM management, with opportunities in business analysis and consulting.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Customer Relationship Management (CRM) Systems
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• Business Process Re-engineering
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• Organisational Change Management
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• Data Analysis and Reporting
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• Process Mapping and Design
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• Continuous Improvement Strategies
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• IT Project Management
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• Organisational Performance Measurement
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• Stakeholder Engagement and Communication
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• Business Process Automation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in CRM Systems for Continuous Organisation Improvement

The Global Certificate in CRM Systems for Continuous Organisation Improvement is a comprehensive program designed to equip professionals with the knowledge and skills necessary to implement and manage effective customer relationship management (CRM) systems. This certificate program focuses on teaching learners how to design, implement, and maintain CRM systems that drive business growth and improvement. Through a combination of theoretical and practical training, participants will gain a deep understanding of CRM concepts, including customer data management, sales force automation, marketing automation, and customer service and support. Upon completion of the program, learners can expect to achieve the following learning outcomes:
- Understand the principles and best practices of CRM systems
- Design and implement effective CRM strategies
- Manage and analyze customer data to inform business decisions
- Develop and maintain strong relationships with customers and stakeholders
- Evaluate and improve CRM system performance The duration of the Global Certificate in CRM Systems for Continuous Organisation Improvement varies depending on the institution offering the program, but it typically takes several months to complete.
- Online programs: 3-6 months
- On-campus programs: 6-12 months The Global Certificate in CRM Systems for Continuous Organisation Improvement is highly relevant to the IT and business industries, particularly in the areas of customer service, sales, marketing, and data analysis.
- Enhance customer experience and satisfaction
- Increase sales and revenue
- Improve marketing efficiency and effectiveness
- Gain a competitive edge in the market By completing this certificate program, learners can demonstrate their expertise in CRM systems and enhance their career prospects in the IT and business industries.
- Career advancement opportunities
- Increased earning potential
- Improved job satisfaction and engagement

Why this course?

Global Certificate in CRM Systems is a vital tool for continuous organisation improvement in today's market. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses use CRM systems to manage customer relationships and improve sales (Source: CIM, 2022). This highlights the significance of having a robust CRM system in place to stay competitive.
UK Businesses Using CRM Systems Percentage
Up to 10 employees 25%
11-50 employees 45%
51-100 employees 20%
More than 100 employees 10%

Who should enrol in Global Certificate in CRM Systems for Continuous Organisation Improvement?

Ideal Audience for Global Certificate in CRM Systems for Continuous Organisation Improvement This course is designed for UK-based business professionals seeking to enhance their skills in customer relationship management (CRM) systems, with a focus on continuous organisation improvement.
Key Characteristics: Professionals in various industries, including sales, marketing, and customer service, who want to improve their CRM skills and contribute to their organisation's growth and success.
Industry Focus: The UK's service-based economy, with a strong emphasis on customer-centric businesses, such as finance, healthcare, and retail.
Career Benefits: Upon completion, learners can expect to enhance their career prospects, increase their earning potential, and take on more senior roles in CRM-related positions.
Prerequisites: No prior knowledge of CRM systems is required, but a basic understanding of business operations and customer service principles is beneficial.