Global Certificate in Business Strategy and Customer Relationship Management

Wednesday, 17 September 2025 04:57:11

International applicants and their qualifications are accepted

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Overview

Overview

Global Certificate in Business Strategy and Customer Relationship Management

Designed for professionals seeking to enhance their business acumen and customer-centric skills, this certificate program focuses on strategic planning and effective CRM implementation.


Developed for ambitious individuals looking to advance their careers, this program equips learners with the knowledge and tools necessary to drive business growth and foster strong customer relationships.


Through a combination of theoretical foundations and practical applications, participants will gain a deep understanding of business strategy, market analysis, and customer relationship management.


By the end of the program, learners will be equipped to develop and execute a business strategy that drives customer engagement and loyalty.


Take the first step towards a successful business career and explore the Global Certificate in Business Strategy and Customer Relationship Management today!

Business Strategy is the backbone of any successful organization, and our Global Certificate in Business Strategy and Customer Relationship Management is designed to equip you with the skills to excel in this field. This comprehensive course will help you develop a deep understanding of business strategy and its application in today's fast-paced market. You'll learn how to analyze customer needs, build strong relationships, and drive business growth through effective customer relationship management. With this certificate, you'll enjoy career prospects in various industries, including marketing, sales, and management. Unique features include interactive case studies and expert guest lectures.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Market Analysis and Planning •
• Strategic Management and Planning •
• Customer Relationship Management (CRM) •
• Marketing Strategy and Mix •
• Brand Management and Positioning •
• Sales and Distribution Channels •
• International Business and Globalization •
• Entrepreneurship and Small Business Management •
• Business Ethics and Social Responsibility

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Global Certificate in Business Strategy and Customer Relationship Management

The Global Certificate in Business Strategy and Customer Relationship Management is a comprehensive program designed to equip learners with the necessary skills to excel in today's fast-paced business landscape.
This certificate program focuses on developing strategic thinking, leadership, and communication skills, which are essential for driving business growth and success in the digital age.
Upon completion of the program, learners can expect to gain a deep understanding of business strategy, customer relationship management, and market analysis, as well as the ability to develop and implement effective business plans.
The program is typically offered over a period of 6-12 months, with flexible learning options that cater to working professionals and individuals with busy schedules.
The Global Certificate in Business Strategy and Customer Relationship Management is highly relevant to various industries, including finance, marketing, sales, and human resources, making it an excellent choice for those looking to upskill or reskill in these areas.
The program is designed to be industry-agnostic, allowing learners to apply their knowledge and skills in a wide range of contexts, from small startups to large multinational corporations.
Throughout the program, learners will have the opportunity to engage with experienced instructors, industry experts, and peers, providing a collaborative and supportive learning environment that fosters knowledge sharing and networking opportunities.
The program's curriculum is regularly updated to reflect the latest trends and best practices in business strategy and customer relationship management, ensuring that learners stay current with the latest developments in their field.
Upon completion of the program, learners can expect to receive a globally recognized certificate that can be added to their resume or LinkedIn profile, demonstrating their expertise and commitment to business strategy and customer relationship management.
The Global Certificate in Business Strategy and Customer Relationship Management is an excellent choice for individuals looking to advance their careers, start their own businesses, or simply stay ahead of the curve in today's competitive business landscape.

Why this course?

Global Certificate in Business Strategy and Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a report by the Centre for Retail Research states that 60% of UK retailers plan to invest in CRM systems within the next two years.
UK Businesses Investment in CRM
75% Believe CRM is crucial for success
60% Plan to invest in CRM systems

Who should enrol in Global Certificate in Business Strategy and Customer Relationship Management?

Ideal Audience for Global Certificate in Business Strategy and Customer Relationship Management Business professionals seeking to enhance their skills in strategic planning, customer engagement, and relationship management are the primary target audience for this certificate.
Key Characteristics: Professionals with at least 2 years of experience in industries such as finance, marketing, sales, and human resources are well-suited for this certificate. In the UK, a survey by the Chartered Institute of Marketing found that 75% of marketers believe that customer relationship management is crucial for business success.
Career Benefits: Upon completion of the certificate, learners can expect to gain a competitive edge in the job market, with average salary increases ranging from 10% to 20% in the UK. According to a report by the CIPD, employees with strong customer relationship management skills are more likely to be promoted to senior roles.
Learning Outcomes: The certificate program aims to equip learners with the knowledge and skills necessary to develop and implement effective business strategies, build strong customer relationships, and drive business growth. Learners will gain a deeper understanding of customer needs, market trends, and competitive analysis.