Global Certificate in AI in Customer Service and Sales

Sunday, 27 April 2025 00:14:41

International applicants and their qualifications are accepted

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Overview

Overview

Our Global Certificate in AI in Customer Service and Sales is designed to equip learners with essential knowledge and skills for success in today's dynamic digital landscape. This course provides flexibility and accessibility for students worldwide, allowing them to enhance their expertise in AI applications for customer service and sales.

With no case studies or practicals involved, students can focus on theoretical concepts and real-world applications of AI in customer interactions. Whether you are a seasoned professional or new to the field, this course will help you stay ahead in the rapidly evolving world of AI technology.

Embark on a transformative journey with our Global Certificate in AI in Customer Service and Sales. This cutting-edge program equips you with the skills and knowledge to revolutionize customer interactions and drive sales through the power of artificial intelligence. Dive deep into the latest AI technologies and strategies, learning how to leverage chatbots, predictive analytics, and personalized recommendations to enhance customer satisfaction and boost revenue. Our expert instructors will guide you through hands-on projects and real-world case studies, ensuring you graduate ready to lead in the rapidly evolving world of AI-driven customer service and sales. Take the first step towards a successful career in this dynamic field today!

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Artificial Intelligence in Customer Service and Sales
• Data Analysis and Machine Learning in Customer Service
• Natural Language Processing for Customer Interactions
• Chatbots and Virtual Assistants in Sales
• Personalization and Recommendation Systems
• Sentiment Analysis and Customer Feedback
• Ethics and Bias in AI for Customer Service
• Implementing AI Solutions in Sales and Service Operations
• Case Studies in AI for Customer Service and Sales
• Capstone Project: AI Implementation in Customer Service and Sales

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

AI Customer Service Specialist
Sales Automation Manager
AI Chatbot Developer
Customer Experience Analyst
AI Sales Strategist
Customer Success Manager
AI Solutions Consultant

Key facts about Global Certificate in AI in Customer Service and Sales

- Gain expertise in AI applications for customer service and sales
- Learn to implement AI tools to enhance customer interactions and boost sales
- Understand AI technologies such as chatbots, virtual assistants, and predictive analytics
- Develop skills in personalization, automation, and data-driven decision-making
- Acquire knowledge on customer behavior analysis and sentiment analysis
- Industry-relevant content for professionals in customer service and sales roles
- Practical insights and case studies for real-world application
- Interactive learning experience with hands-on projects and simulations
- Self-paced online course for flexibility and convenience
- Enhance career prospects with in-demand AI skills in customer service and sales.

Why this course?

Industry Demand Relevance
According to a report by PwC, AI is expected to contribute £232 billion to the UK economy by 2030. AI in customer service and sales can enhance customer experience, increase sales, and improve operational efficiency.
The demand for AI professionals in the UK has increased by 111% in the past year. Having a Global Certificate in AI in Customer Service and Sales can make professionals more competitive in the job market.
AI technology is revolutionizing customer service and sales industries, making it essential for professionals to acquire the necessary skills and knowledge. The Global Certificate in AI in Customer Service and Sales is crucial in meeting the growing demand for AI expertise in the UK market. With AI projected to significantly impact the economy and the increasing need for AI professionals, this certification can provide individuals with a competitive edge and enhance their career prospects. By gaining proficiency in AI applications for customer service and sales, professionals can drive business growth, improve customer satisfaction, and stay ahead in a rapidly evolving industry.

Who should enrol in Global Certificate in AI in Customer Service and Sales?

This course is designed for professionals in the UK who are looking to enhance their skills in AI for customer service and sales. Whether you work in a call centre, retail, or e-commerce, this course will provide you with the knowledge and tools to leverage AI technologies effectively. | Professionals in customer service and sales | 78% of UK businesses believe AI will significantly impact customer service by 2025 | | Retail managers and sales representatives | 64% of UK consumers prefer chatbots for customer service inquiries | | Call centre agents and team leaders | AI adoption in UK call centres is expected to increase by 22% in the next two years | | E-commerce specialists and digital marketers | 56% of UK consumers are willing to share personal data for a more personalized shopping experience | By enrolling in this course, you will gain a competitive edge in the rapidly evolving landscape of customer service and sales, where AI is becoming increasingly prevalent. Join us and stay ahead of the curve in the digital age.