Executive Certificate in Quality Management in Tourism and Hospitality

Thursday, 19 February 2026 07:21:02

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Tourism and Hospitality

is a crucial aspect of the industry, ensuring customer satisfaction and business success. This Executive Certificate program is designed for executives and managers in the tourism and hospitality sector who want to enhance their knowledge of quality management principles and practices.

By completing this program, learners will gain a deeper understanding of quality management tools and techniques, including ISO 9001 and ISO 22000, as well as industry-specific quality management systems.

Through a combination of online learning and practical application, learners will develop the skills and knowledge needed to implement effective quality management strategies and improve customer satisfaction.

Whether you're looking to advance your career or start your own business, this Executive Certificate in Quality Management in Tourism and Hospitality can help you achieve your goals.

So why wait? Explore this program further and take the first step towards improving your quality management skills and advancing your career in the tourism and hospitality industry.

Quality Management is at the heart of the tourism and hospitality industry, and our Executive Certificate in Quality Management in Tourism and Hospitality is designed to equip you with the skills to excel in this field. By focusing on quality management principles and practices, you'll gain a deep understanding of how to improve customer satisfaction, increase efficiency, and drive business growth. With quality management expertise, you'll enjoy career prospects in top-tier hotels, resorts, and tourism companies, as well as opportunities for advancement and leadership roles. Our course features unique features such as industry-specific case studies and expert guest lectures, ensuring you're well-prepared for a successful career in quality management in tourism and hospitality.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Quality Management Systems (QMS) in Tourism and Hospitality •
Customer Satisfaction and Expectation Management •
Service Quality Standards and Benchmarking •
Supply Chain Management in Tourism and Hospitality •
Risk Management and Crisis Communication •
Quality Assurance and Control in Food Safety •
Human Resource Management in Quality Assurance •
Quality Metrics and Performance Measurement •
Strategic Planning for Quality Management •
International Quality Standards and Certification

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Quality Management in Tourism and Hospitality

The Executive Certificate in Quality Management in Tourism and Hospitality is a specialized program designed for professionals seeking to enhance their quality management skills in the tourism and hospitality industry.
This certificate program focuses on providing learners with the knowledge and skills necessary to implement quality management systems that meet international standards, such as ISO 9001.
Upon completion of the program, learners can expect to gain a deeper understanding of quality management principles, including quality planning, quality assurance, and continuous improvement.
The program also covers topics such as customer satisfaction, supplier management, and employee engagement, all of which are critical components of a successful quality management system in the tourism and hospitality industry.
The duration of the Executive Certificate in Quality Management in Tourism and Hospitality varies depending on the institution offering the program, but it typically takes several months to complete.
The program is designed to be flexible, with learners able to complete coursework on their own schedule, making it ideal for working professionals who need to balance their work and personal responsibilities.
The Executive Certificate in Quality Management in Tourism and Hospitality is highly relevant to the tourism and hospitality industry, as many organizations in this sector are required to implement quality management systems to ensure customer satisfaction and competitiveness.
By obtaining this certification, learners can demonstrate their commitment to quality management and enhance their career prospects in the tourism and hospitality industry.
The program is also recognized by many organizations, including the International Association of Tourism Managers, which can provide learners with access to networking opportunities and career advancement.
Overall, the Executive Certificate in Quality Management in Tourism and Hospitality is a valuable investment for professionals seeking to improve their quality management skills and advance their careers in the tourism and hospitality industry.

Why this course?

Executive Certificate in Quality Management in Tourism and Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the UK's Office for National Statistics (ONS), the tourism industry contributes approximately £139 billion to the country's GDP, employing over 2.9 million people. Moreover, the sector is expected to grow by 4.8% annually, creating new job opportunities and driving economic growth.
Year Employment Growth
2020 3.2%
2021 4.5%
2022 5.1%
2023 (projected) 4.8%

Who should enrol in Executive Certificate in Quality Management in Tourism and Hospitality ?

Ideal Audience for Executive Certificate in Quality Management in Tourism and Hospitality This certificate is designed for senior professionals in the tourism and hospitality industry, particularly those in leadership positions, who want to enhance their quality management skills and stay ahead of the competition.
Key Characteristics: - Typically hold a senior management role in a tourism or hospitality business, such as a hotel manager, regional manager, or director of operations.
Career Goals: - Improve quality management practices to increase customer satisfaction and loyalty.
Industry Insights: - The UK's tourism industry is worth £139 billion, with 37 million international visitors in 2019, highlighting the need for effective quality management in the sector.
Learning Outcomes: - Develop a comprehensive understanding of quality management principles and practices in the tourism and hospitality industry.