Executive Certificate in Quality Management in Hospitality

Tuesday, 16 September 2025 10:03:49

International applicants and their qualifications are accepted

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Overview

Overview

Quality Management in Hospitality


The Quality Management in Hospitality Executive Certificate is designed for senior hospitality professionals seeking to enhance their quality management skills.


Developed for executives and managers in the hospitality industry, this program focuses on strategic quality planning, risk management, and customer satisfaction.


Through a combination of online courses and interactive modules, learners will gain a deeper understanding of quality management principles, tools, and techniques.


Upon completion, participants will be able to apply their knowledge to drive business growth, improve customer experiences, and increase operational efficiency.


Take the first step towards excellence in hospitality quality management. Explore our Executive Certificate in Quality Management in Hospitality today and discover how to elevate your career and your organization's reputation.

Quality is at the heart of every successful hospitality business, and the Executive Certificate in Quality Management in Hospitality is designed to equip you with the skills and knowledge to deliver exceptional customer experiences. This comprehensive course covers key areas such as quality planning, risk management, and continuous improvement, providing you with a solid foundation in quality management principles. By completing this program, you'll gain quality assurance expertise and enhance your career prospects in the hospitality industry. You'll also benefit from quality management best practices, enabling you to drive business growth and success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


Quality Management Systems (QMS)

Customer Satisfaction and Expectations

Supply Chain Management in Hospitality

Quality Control and Assurance in Food Service

Service Quality Standards and Benchmarking

Risk Management and Crisis Communication

Continuous Improvement and Total Quality Management

Quality Metrics and Performance Measurement

Strategic Planning for Quality Management

Quality in the Digital Age: Technology and Social Media

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Quality Management in Hospitality

The Executive Certificate in Quality Management in Hospitality is a specialized program designed for senior executives and managers in the hospitality industry.
This program focuses on developing the skills and knowledge required to implement and maintain a quality management system that meets international standards.
By the end of the program, participants will be able to analyze and improve their organization's quality management processes, leading to increased customer satisfaction and loyalty.
The learning outcomes of this program include understanding the principles and practices of quality management, identifying and addressing quality issues, and developing a quality management plan that aligns with industry standards.
The duration of the program is typically 6-12 months, depending on the institution and the participant's prior experience and knowledge.
The program is highly relevant to the hospitality industry, as it provides participants with the skills and knowledge needed to implement a quality management system that meets the needs of customers and stakeholders.
The Executive Certificate in Quality Management in Hospitality is also relevant to the broader field of business and management, as it provides participants with a deeper understanding of the principles and practices of quality management that can be applied to other industries.
By completing this program, participants can enhance their career prospects and advance their careers in the hospitality industry.
The program is offered by various institutions, including universities and hospitality management schools, and is often recognized by industry associations and certification bodies.
The Executive Certificate in Quality Management in Hospitality is a valuable investment for senior executives and managers in the hospitality industry, as it provides them with the skills and knowledge needed to lead their organizations to success.

Why this course?

Executive Certificate in Quality Management in Hospitality holds significant importance in today's market, particularly in the UK. According to a survey by the British Hospitality Association, 75% of UK hotels and restaurants believe that quality management is crucial for their success. Moreover, a study by the University of Central Lancashire found that 90% of UK hospitality businesses believe that quality management systems improve customer satisfaction.
Statistic Percentage
Importance of quality management in UK hospitality 75%
Impact of quality management on customer satisfaction 90%

Who should enrol in Executive Certificate in Quality Management in Hospitality?

Ideal Audience for Executive Certificate in Quality Management in Hospitality Are you a senior manager or owner in the hospitality industry looking to enhance your quality management skills and stay ahead of the competition?
Key Characteristics: Typically have 5+ years of experience in hospitality management, with a focus on customer service and quality assurance. Possess strong leadership and communication skills, with a passion for continuous improvement.
Industry Insights: In the UK, the hospitality industry is worth £147 billion, with 1 in 5 jobs dependent on tourism. By acquiring the Executive Certificate in Quality Management in Hospitality, you'll be able to drive business growth, improve customer satisfaction, and stay competitive in a rapidly changing market.
Career Benefits: Upon completion, you'll be equipped to take on senior roles, such as Quality Manager or Director of Operations, and enjoy a salary increase of up to 20%. You'll also be part of an exclusive network of hospitality professionals committed to excellence and innovation.