Executive Certificate in Level 7 IT Customer Relationship Management.

Saturday, 14 February 2026 03:47:26

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is at the heart of any successful business strategy.

Designed for IT professionals, the Executive Certificate in Level 7 IT Customer Relationship Management equips learners with the skills to implement and manage effective CRM systems.

Developed for those looking to enhance their knowledge of CRM best practices, this program focuses on strategic planning, process improvement, and technology integration.

Through a combination of theoretical and practical learning, participants will gain a deep understanding of CRM principles, tools, and techniques.

By the end of the program, learners will be able to analyze business needs, design and implement CRM solutions, and measure their effectiveness.

Take the first step towards becoming a CRM expert and explore this Executive Certificate program to discover how it can transform your career.

Customer Relationship Management is at the heart of this Executive Certificate in Level 7 IT Customer Relationship Management, where you'll master the art of building strong, lasting relationships with customers. By gaining expertise in CRM systems, data analysis, and sales strategy, you'll unlock a world of career opportunities. Key benefits include enhanced customer insights, improved sales performance, and increased business efficiency. With a unique blend of theoretical knowledge and practical skills, this course prepares you for senior roles in IT, sales, and business development. Career prospects are vast, with potential positions in CRM implementation, sales management, and business analysis.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Strategy and Planning
• Customer Relationship Management (CRM) Systems
• Data Management and Analytics in CRM
• Sales Force Automation and Management
• Customer Service and Support in CRM
• Marketing Automation and Integration
• Social Media and CRM Integration
• Customer Experience and Retention
• Change Management and Implementation
• Measuring and Evaluating CRM Performance

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Level 7 IT Customer Relationship Management.

The Executive Certificate in Level 7 IT Customer Relationship Management is a specialized program designed for IT professionals and business leaders who want to enhance their skills in managing customer relationships using technology.
This program focuses on the strategic use of IT to build strong customer relationships, improve customer satisfaction, and drive business growth.
Learning outcomes of this program include understanding the principles of customer relationship management, designing and implementing CRM systems, and analyzing customer data to inform business decisions.
The program also covers topics such as customer journey mapping, relationship management, and data-driven decision making.
The duration of this program is typically 6-12 months, depending on the institution and the learner's prior experience.
Industry relevance is high for this program, as it is designed to meet the needs of businesses that want to leverage technology to improve their customer relationships and drive revenue growth.
The program is relevant to various industries, including finance, healthcare, retail, and technology, where customer relationships are critical to success.
Upon completion of this program, learners can expect to gain a competitive edge in the job market and be able to apply their knowledge and skills to drive business success.
The program is delivered through a combination of online and offline learning, including lectures, workshops, and case studies, and is designed to be flexible and accessible to learners with busy schedules.
The Executive Certificate in Level 7 IT Customer Relationship Management is a valuable investment for anyone looking to enhance their skills in managing customer relationships using technology and drive business growth.

Why this course?

Executive Certificate in Level 7 IT Customer Relationship Management holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer relationship management (CRM) is crucial for their success. Moreover, a study by the CIPD found that 60% of UK employers consider CRM skills essential for their employees.
UK Businesses Believe in CRM
75% 75%
CIPD Study Consider CRM Skills
60% 60%

Who should enrol in Executive Certificate in Level 7 IT Customer Relationship Management.?

Ideal Audience for Executive Certificate in Level 7 IT Customer Relationship Management This programme is designed for senior IT professionals and business leaders who want to develop advanced skills in IT Customer Relationship Management (CRM) to drive business growth and improve customer satisfaction.
Key Characteristics: Typically, our ideal candidates are IT directors, CIOs, IT managers, and business analysts with 8-15 years of experience in the IT industry, holding a bachelor's degree in Computer Science, Information Technology, or a related field.
Industry Insights: In the UK, the average salary for an IT manager is around £55,000 per annum, with senior roles commanding salaries upwards of £80,000. By acquiring advanced CRM skills, our graduates can expect a significant increase in their earning potential and career advancement opportunities.
Learning Outcomes: Upon completion of the programme, our graduates will have gained expertise in IT CRM, including data analysis, customer segmentation, and relationship management, enabling them to drive business growth, improve customer satisfaction, and stay ahead of the competition in the UK's rapidly evolving IT landscape.