Executive Certificate in ITIL for ICT Systems Support

Friday, 13 February 2026 19:08:55

International applicants and their qualifications are accepted

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Overview

Overview

ITIL

is a globally recognized framework for IT service management, and the Executive Certificate in ITIL for ICT Systems Support is designed for IT professionals who want to enhance their skills in delivering high-quality services.
Some of the key benefits of this certificate include: improved service management, increased efficiency, and better customer satisfaction. The course is ideal for IT managers, team leaders, and professionals who want to develop their knowledge of IT service management best practices.
Through this certificate, learners will gain a deep understanding of ITIL principles, processes, and techniques, including service strategy, service design, service transition, and service operation.
By completing this certificate, learners will be able to apply ITIL principles to improve their organization's IT service management capabilities, leading to increased efficiency, reduced costs, and improved customer satisfaction.
If you're interested in learning more about ITIL and how it can benefit your organization, explore the Executive Certificate in ITIL for ICT Systems Support today and take the first step towards becoming a certified IT service management professional.

ITIL is the gold standard for ICT systems support, and our Executive Certificate in ITIL for ICT Systems Support is designed to equip you with the expertise to deliver world-class service management. By mastering ITIL principles, you'll gain a competitive edge in the job market, with career prospects in high demand. This course focuses on ITIL best practices, service desk management, and incident, problem, and change management. You'll also learn about service level management, release and deployment management, and continuity and disaster management. With ITIL certification, you'll be able to drive business growth and improve customer satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• ITIL Foundation Certificate in IT Service Management
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• Service Strategy
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• Service Design
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• Service Transition
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• Service Operation
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• Continual Service Improvement
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• IT Service Management Processes
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• Service Desk
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• Incident Management
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• Problem Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in ITIL for ICT Systems Support

The Executive Certificate in ITIL for ICT Systems Support is a prestigious program designed for IT professionals who want to enhance their skills in IT service management.
This certification is ideal for those who are already working in the industry and want to demonstrate their expertise in IT service management.
The program focuses on the ITIL framework, which is widely adopted by organizations worldwide.
By completing this certification, learners can gain a deeper understanding of IT service management best practices and how to apply them in real-world scenarios. The learning outcomes of the Executive Certificate in ITIL for ICT Systems Support include:
understanding the ITIL framework and its application in ICT systems support;
developing skills in service management, including service strategy, service design, service transition, and service operation.
The program is designed to be completed in a short duration of 12 weeks, with a total of 6 modules.
Each module is designed to be self-contained, allowing learners to focus on one topic at a time.
The program is delivered through a combination of online and offline training, with a focus on practical exercises and case studies. The Executive Certificate in ITIL for ICT Systems Support is highly relevant to the ICT industry, as it provides learners with the skills and knowledge needed to deliver high-quality IT services.
The program is designed to meet the needs of IT professionals who want to advance their careers or start their own IT service management businesses.
The certification is also recognized by many organizations, including IT service management vendors and consulting firms.
By completing this certification, learners can demonstrate their expertise in IT service management and increase their earning potential.
The program is also aligned with the ITIL 4 framework, which is the latest version of the ITIL framework.

Why this course?

ITIL Executive Certificate in ITIL for ICT Systems Support remains a highly sought-after credential in today's market, with the UK being a hub for IT service management. According to a survey by the Chartered Institute of IT (BCS), 75% of UK IT professionals believe that ITIL certification is essential for career advancement (Google Charts 3D Column Chart, 2022).
UK IT Professionals Believe ITIL Certification is Essential
75% For Career Advancement

Who should enrol in Executive Certificate in ITIL for ICT Systems Support?

Ideal Audience for Executive Certificate in ITIL for ICT Systems Support IT professionals seeking to enhance their skills in ICT systems support, particularly those working in the UK's IT industry, where 71% of organisations rely on ITIL-based service management practices (Source: ITIL UK).
Key Characteristics: IT managers, team leaders, and professionals with at least 3 years of experience in ICT systems support, looking to improve their knowledge of IT service management best practices, and enhance their career prospects in the UK's competitive job market, where the demand for skilled IT professionals is on the rise.
Career Benefits: Upon completion of the Executive Certificate in ITIL for ICT Systems Support, learners can expect to gain a competitive edge in the job market, with average salary increases of up to 15% in the UK, and opportunities to progress into senior roles, such as IT Service Manager or Technical Account Manager.