Executive Certificate in ITIL Service Request Fulfilment

Saturday, 14 February 2026 08:39:46

International applicants and their qualifications are accepted

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Overview

Overview

ITIL Service Request Fulfilment

is a specialized certification that equips IT professionals with the skills to manage service requests efficiently.

Service Request Fulfilment is a critical process in IT service management that involves handling and resolving service requests from customers. This certification is designed for IT professionals who want to enhance their knowledge and skills in this area.

By completing this certification, learners will gain a deep understanding of the service request management lifecycle, including request handling, prioritization, and resolution. They will also learn how to use IT service management tools and techniques to improve service request fulfillment.

Whether you're looking to advance your career or improve your organization's service delivery, this certification is an excellent choice. So why wait? Explore the Executive Certificate in ITIL Service Request Fulfilment today and take the first step towards becoming a service request management expert.

ITIL Service Request Fulfilment is a highly sought-after certification that equips professionals with the skills to efficiently manage service requests, ensuring seamless customer experience. By completing this Executive Certificate program, you'll gain in-depth knowledge of ITIL Service Request Fulfilment best practices, enabling you to streamline processes, reduce costs, and enhance overall service quality. Key benefits include improved service delivery, increased customer satisfaction, and enhanced career prospects in the IT industry. With a focus on practical application, this course features expert instructors, real-world case studies, and hands-on training, setting you up for success in ITIL Service Request Fulfilment.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• ITIL Service Request Fulfilment Process
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• Service Request Management
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• Service Request Fulfilment
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• Service Level Management
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• Incident Management
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• Request Fulfilment Process
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• Service Desk Operations

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in ITIL Service Request Fulfilment

The Executive Certificate in ITIL Service Request Fulfilment is a prestigious program designed for IT professionals and business leaders who want to enhance their knowledge of service request management.
This certification is ideal for those who want to understand the best practices and methodologies used in service request fulfilment, which is a critical component of IT service management.
By completing this program, learners will gain a comprehensive understanding of the ITIL framework and its application in service request management, enabling them to improve the efficiency and effectiveness of their organization's service delivery processes.
The learning outcomes of this program include understanding the service request management process, identifying and mitigating risks, and implementing effective service request management practices.
The duration of the program varies depending on the learning path chosen, but most programs take around 4-6 months to complete.
The Executive Certificate in ITIL Service Request Fulfilment is highly relevant to the IT industry, as it provides learners with the knowledge and skills required to manage service requests efficiently and effectively.
This certification is also highly valued by employers, as it demonstrates a learner's ability to apply ITIL best practices in a real-world setting.
The ITIL Service Request Fulfilment certification is widely recognized and respected within the industry, and it can open up new career opportunities for learners who want to advance their careers in IT service management.
By completing this program, learners can improve their career prospects and earn a competitive salary, making it an excellent investment for those who want to succeed in the IT industry.

Why this course?

ITIL Service Request Fulfilment holds significant importance in today's market, particularly in the UK. According to a survey by the ITIL Foundation, 71% of organizations in the UK have implemented ITIL Service Request Fulfilment, with 45% of them using the full ITIL Service Desk Management framework. This indicates a growing demand for professionals with expertise in this area.
Year Percentage of Organizations
2015 25%
2018 45%
2020 71%

Who should enrol in Executive Certificate in ITIL Service Request Fulfilment?

Ideal Audience for Executive Certificate in ITIL Service Request Fulfilment IT professionals seeking to enhance their service request management skills, particularly those in the UK, where 71% of IT service desks handle over 10,000 service requests annually (ITIL UK).
Key Characteristics: IT service managers, service desk managers, and IT service delivery managers with at least 2 years of experience in service request management, familiar with ITIL Foundation Certificate in ITIL Foundation Certificate in ITIL Service Management.
Career Benefits: Improved service request management skills, enhanced career prospects, and increased earning potential, with UK IT professionals in this role earning an average salary of £43,000 per annum (Indeed.co.uk).
Learning Objectives: Gain in-depth knowledge of ITIL Service Request Fulfilment, develop skills to manage service requests efficiently, and apply best practices to improve service delivery.