Executive Certificate in IT Service Management and Governance

Friday, 29 August 2025 10:43:00

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management and Governance

is a crucial aspect of modern organizations, ensuring the delivery of high-quality services to customers. This Executive Certificate program is designed for IT professionals and business leaders who want to develop the skills needed to manage and govern IT services effectively. Some of the key topics covered in this program include IT service strategy, service design, service transition, service operation, and continuous improvement. You will learn how to align IT services with business objectives, manage service requests, and ensure the delivery of high-quality services. By completing this program, you will gain a deeper understanding of IT service management and governance principles, enabling you to make informed decisions and drive business success. Take the first step towards becoming a certified IT service management professional and explore this Executive Certificate program further to learn more about how it can benefit your career.

IT Service Management and Governance is a comprehensive program that equips professionals with the skills to design, implement, and manage IT services that meet business objectives. By earning an Executive Certificate in IT Service Management and Governance, you'll gain a deep understanding of service management principles, practices, and tools. This course offers key benefits such as improved service quality, increased efficiency, and enhanced customer satisfaction. With career prospects in high demand, this certification can take your career to the next level. Unique features include hands-on training, expert instructors, and a focus on real-world case studies.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ISM)
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement (CSI)
• IT Governance
• Risk Management
• Service Level Management (SLM)
• Capacity and Performance Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in IT Service Management and Governance

The Executive Certificate in IT Service Management and Governance is a prestigious program designed for senior executives and IT professionals who want to enhance their knowledge and skills in IT service management and governance. This program is offered by top universities and institutions worldwide, and its learning outcomes are tailored to equip participants with the necessary skills to lead and manage IT services effectively, ensuring alignment with business objectives and regulatory requirements. Upon completion of the program, participants can expect to gain a deep understanding of IT service management frameworks, such as ITIL, COBIT, and ISO/IEC 20000, as well as governance principles and best practices. The duration of the program varies depending on the institution and format, but it typically ranges from a few months to a year, allowing participants to balance their work and study commitments. The Executive Certificate in IT Service Management and Governance is highly relevant to the IT industry, as it addresses the growing need for IT professionals to possess both technical and business acumen to drive digital transformation and innovation. By completing this program, participants can demonstrate their expertise and commitment to IT service management and governance, enhancing their career prospects and credibility in the industry. The program's focus on industry-relevant topics, such as cloud computing, cybersecurity, and data analytics, ensures that participants stay up-to-date with the latest trends and technologies, making them more attractive to employers and clients alike. Overall, the Executive Certificate in IT Service Management and Governance is an excellent choice for IT professionals and executives who want to advance their careers and contribute to the success of their organizations in the digital age.

Why this course?

Executive Certificate in IT Service Management and Governance holds significant importance in today's market, particularly in the UK. The IT industry is rapidly evolving, and companies are looking for professionals who can effectively manage and govern their IT services. According to a survey by the IT Service Management Association (ITSM), 75% of UK organizations believe that IT service management is critical to their success.
UK Organizations Believe in ITSM
75% Critical to Success
21% Key to Business Growth
4% Essential for Customer Satisfaction

Who should enrol in Executive Certificate in IT Service Management and Governance ?

Ideal Audience for Executive Certificate in IT Service Management and Governance IT professionals and executives seeking to enhance their skills in IT service management and governance, particularly those in the UK, where 71% of organizations have experienced IT service management failures, resulting in significant financial losses.
Key Characteristics: IT managers, directors, and executives with 5+ years of experience, holding positions such as IT Director, CIO, or equivalent, with a strong interest in IT service management and governance, and a desire to stay up-to-date with industry trends and best practices.
Industry Background: IT service management and governance professionals working in various industries, including finance, healthcare, government, and technology, with a focus on organizations in the UK, where the IT service management market is expected to grow by 10% annually from 2023 to 2028.
Learning Objectives: To equip IT professionals and executives with the knowledge and skills necessary to design, implement, and manage IT service management and governance frameworks, ensuring alignment with industry standards and best practices, and improving overall IT service quality and efficiency.