Executive Certificate in IT Service Delivery

Friday, 13 February 2026 01:28:45

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Delivery

is a specialized field that focuses on designing, implementing, and managing IT services to meet business needs. This Executive Certificate program is designed for IT professionals who want to enhance their skills in service delivery, particularly those in leadership roles.

Some key areas of focus include service strategy, service design, service transition, and service operation, all of which are critical components of a successful IT service delivery model.

Key benefits of this program include improved service quality, increased efficiency, and enhanced customer satisfaction. By the end of the program, learners will have gained the knowledge and skills needed to lead and manage IT service delivery teams.

Whether you're looking to advance your career or start a new one, this Executive Certificate in IT Service Delivery can help you achieve your goals.

IT Service Delivery is a highly sought-after skill in today's digital landscape, and our Executive Certificate program can help you master it. By specializing in IT Service Delivery, you'll gain the expertise to design, implement, and manage IT services that meet business needs. This course offers IT Service Delivery professionals a unique blend of theoretical foundations and practical skills, ensuring you're equipped to drive business success. With IT Service Delivery expertise, you'll enjoy enhanced career prospects, including leadership roles and increased earning potential. Our program also covers industry-leading tools and methodologies, making you a competitive candidate in the job market.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ISM) Framework •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Service Desk Operations •
IT Service Continuity Management (ITSCM) •
IT Service Assessment and Measurement •
Service Portfolio Management (SPM) •
Release and Deployment Management (RDM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in IT Service Delivery

The Executive Certificate in IT Service Delivery is a professional development program designed for IT professionals and business leaders who want to enhance their knowledge and skills in IT service management.
This program focuses on the delivery of high-quality IT services that meet business needs and expectations, with an emphasis on service level management, incident management, and problem management.
By completing this program, participants can expect to gain a deeper understanding of IT service delivery principles, practices, and techniques, as well as the ability to apply them in real-world scenarios.
The learning outcomes of this program include the ability to analyze business needs and develop effective IT service strategies, design and implement IT service management processes, and lead and manage IT service delivery teams.
The duration of the program varies depending on the institution offering it, but it typically takes several months to complete.
The program is highly relevant to the IT industry, as it provides participants with the knowledge and skills needed to deliver high-quality IT services that meet business needs and expectations.
The Executive Certificate in IT Service Delivery is also relevant to the broader business world, as it provides participants with the ability to understand and manage IT services as a business asset.
By completing this program, participants can enhance their career prospects and take on more senior roles in IT service management.
The program is also recognized by many organizations, including IT service management frameworks such as ITIL.
Overall, the Executive Certificate in IT Service Delivery is a valuable program for IT professionals and business leaders who want to enhance their knowledge and skills in IT service delivery.

Why this course?

Executive Certificate in IT Service Delivery holds significant importance in today's market, particularly in the UK. The demand for skilled professionals in IT service delivery is on the rise, driven by the increasing need for efficient and effective IT support. According to a report by the Chartered Institute of Information Technology (CIIT), the UK's IT industry is expected to grow by 10.5% annually, creating over 100,000 new job opportunities by 2025.
Year Number of Jobs Created
2020 30,000
2021 35,000
2022 40,000
2023 45,000
2024 50,000
2025 55,000

Who should enrol in Executive Certificate in IT Service Delivery?

Ideal Audience for Executive Certificate in IT Service Delivery Are you a senior IT professional looking to enhance your skills and knowledge in IT service delivery? Do you want to stay ahead of the curve in the UK's competitive IT industry?
Key Characteristics: IT managers, directors, and executives with 5+ years of experience in IT service management, ITIL Foundation certification, and a strong understanding of IT service delivery principles.
Career Goals: To develop expertise in IT service delivery, improve service quality, and increase efficiency in IT operations, enabling them to make informed decisions and drive business growth in the UK's IT sector.
Industry Insights: The UK's IT industry is experiencing rapid growth, with a projected value of £1.3 trillion by 2025. The demand for skilled IT professionals with expertise in IT service delivery is on the rise, making this certificate an ideal choice for those looking to stay ahead of the curve.