Executive Certificate in ICT Technical Support

Friday, 13 February 2026 06:05:14

International applicants and their qualifications are accepted

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Overview

Overview

ICT Technical Support

is designed for IT professionals seeking to enhance their skills in resolving complex technical issues. This program focuses on providing learners with the knowledge and expertise needed to troubleshoot and resolve technical problems efficiently.

Some key areas of study include hardware and software troubleshooting, network administration, and cybersecurity fundamentals.

Gain hands-on experience with industry-standard tools and technologies, and develop problem-solving skills to effectively resolve technical issues in a fast-paced IT environment.

By completing this Executive Certificate in ICT Technical Support, learners can take their careers to the next level and become valuable assets to their organizations.

Explore this program further to learn more about the skills and knowledge you'll gain, and how they can be applied in real-world scenarios.

ICT Technical Support is the backbone of any organization's IT infrastructure. This Executive Certificate program equips you with the skills to provide top-notch technical support, ensuring minimal downtime and maximum productivity. By mastering ICT Technical Support, you'll gain hands-on experience in troubleshooting, configuration, and maintenance of computer systems, networks, and software. With this certification, you'll enjoy ICT Technical Support career prospects in various industries, including corporate, government, and healthcare. Unique features of the course include personalized mentorship, industry-recognized certifications, and flexible learning options. Enhance your career with ICT Technical Support and take your first step towards a rewarding IT career.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Operating System Fundamentals •
Computer Hardware Components •
Networking Fundamentals •
Cloud Computing Concepts •
IT Service Management •
Help Desk Operations •
Technical Writing and Documentation •
Problem Solving and Troubleshooting •
Security and Compliance in ICT •
IT Project Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in ICT Technical Support

The Executive Certificate in ICT Technical Support is a comprehensive program designed to equip professionals with the necessary skills and knowledge to provide technical support in the field of Information and Communications Technology (ICT).
This certificate program focuses on the technical aspects of ICT, including hardware, software, networking, and cybersecurity, to ensure that individuals can effectively troubleshoot and resolve technical issues.
Upon completion of the program, graduates will be able to demonstrate their understanding of ICT concepts and principles, as well as their ability to apply them in real-world scenarios.
The duration of the Executive Certificate in ICT Technical Support varies depending on the institution offering the program, but it typically takes several months to a year to complete.
The program is designed to be flexible and can be completed on a part-time basis, making it ideal for working professionals who want to enhance their skills and knowledge in ICT technical support.
The Executive Certificate in ICT Technical Support is highly relevant to the industry, as it addresses the growing demand for skilled technical support professionals.
Many organizations, including IT service providers, technology companies, and government agencies, require technical support specialists who have the necessary skills and knowledge to provide high-quality support to their customers.
By completing the Executive Certificate in ICT Technical Support, individuals can increase their job prospects and career advancement opportunities in the field of ICT technical support.
The program is also designed to be industry-recognized, with many institutions offering the certificate in partnership with industry leaders and organizations.
Overall, the Executive Certificate in ICT Technical Support is a valuable investment for individuals who want to launch or advance their careers in ICT technical support.

Why this course?

Executive Certificate in ICT Technical Support holds significant importance in today's market, particularly in the UK. According to a report by the UK's National Careers Service, the demand for ICT technical support professionals is expected to increase by 10% by 2025, with an estimated 30,000 new job openings annually.
Year Job Openings
2020 20,000
2021 22,000
2022 25,000
2023 30,000

Who should enrol in Executive Certificate in ICT Technical Support?

Ideal Audience for Executive Certificate in ICT Technical Support Are you a senior IT professional looking to enhance your technical skills and advance your career in the UK's thriving ICT industry?
Key Characteristics: Typically have 5+ years of experience in IT, with a strong understanding of computer systems, networks, and software applications.
Career Goals: Seeking to transition into technical leadership roles, such as IT Manager or Director, or to specialize in a specific area like cloud computing or cybersecurity.
Industry Insights: The UK's ICT industry is projected to grow by 4.5% annually, with a shortage of skilled professionals expected to persist. By earning an Executive Certificate in ICT Technical Support, you can stay ahead of the curve and capitalize on this growth.
Learning Outcomes: Develop advanced technical skills in areas like network administration, cloud computing, and cybersecurity, as well as business acumen and leadership abilities.