Executive Certificate in ICT Service Management

Thursday, 12 February 2026 17:38:45

International applicants and their qualifications are accepted

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Overview

Overview

ICT Service Management

is a vital aspect of modern organizations, ensuring the efficient delivery of technology services. This Executive Certificate program is designed for IT professionals and business leaders who want to enhance their skills in managing ICT services.
Some key areas of focus include: service strategy, service design, service transition, service operation, and continuous improvement. By studying ICT Service Management, learners will gain a deeper understanding of how to align technology services with business objectives and improve overall service quality.
The program is ideal for those looking to advance their careers or take on new challenges in ICT service management. With its flexible learning format, learners can balance study with work commitments.
If you're interested in exploring ICT Service Management further, consider enrolling in this Executive Certificate program. It's an excellent opportunity to develop the skills and knowledge needed to succeed in this field.

ICT Service Management is a highly sought-after skill in today's digital landscape. This Executive Certificate program equips you with the knowledge and tools to effectively manage IT services, ensuring business continuity and maximizing efficiency. By gaining expertise in service design, service transition, and service operation, you'll be able to ICT Service Management best practices, leading to improved customer satisfaction and reduced costs. With a strong focus on industry-recognized frameworks and methodologies, this course provides a unique blend of theoretical and practical learning. Upon completion, you'll be well-positioned for a career in IT service management, with opportunities in ICT Service Management roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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IT Service Management (ISM)
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Service Strategy
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Service Design
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Service Transition
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Service Operation
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Continual Service Improvement (CSI)
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IT Service Continuity Management (ITSCM)
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IT Service Validation and Testing (ITSVT)
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Service Desk Management
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Incident, Problem, and Change Management (IPCM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in ICT Service Management

The Executive Certificate in ICT Service Management is a professional development program designed for IT executives and managers who want to enhance their knowledge and skills in ICT service management.
This program focuses on the service lifecycle, service strategy, service design, service transition, service operation, and continuous improvement, providing learners with a comprehensive understanding of ICT service management principles and practices.
The learning outcomes of this program include the ability to analyze and improve ICT service management processes, develop and implement effective service management strategies, and lead and manage ICT service management teams.
The duration of the program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The Executive Certificate in ICT Service Management is highly relevant to the IT industry, as it provides learners with the knowledge and skills required to manage ICT services effectively and efficiently.
This program is particularly useful for IT executives and managers who want to stay up-to-date with the latest trends and best practices in ICT service management, and for those who want to transition into a leadership role in ICT service management.
The program is also relevant to organizations that want to improve their ICT service management capabilities and achieve better service quality, efficiency, and customer satisfaction.
Overall, the Executive Certificate in ICT Service Management is a valuable program for anyone involved in ICT service management, and can help learners achieve their career goals and improve their organization's ICT service management capabilities.

Why this course?

Executive Certificate in ICT Service Management holds significant importance in today's market, particularly in the UK. The demand for skilled professionals in IT service management is on the rise, driven by the increasing complexity of technology and the need for efficient service delivery. According to a report by the Chartered Institute of IT (BCS), the UK's IT industry is expected to grow by 10.5% annually, creating over 200,000 new job opportunities by 2025. To cater to this demand, the Executive Certificate in ICT Service Management is designed to equip learners with the necessary knowledge and skills to manage IT services effectively.
Year Number of Jobs Created
2020 120,000
2021 140,000
2022 160,000
2023 180,000
2024 200,000

Who should enrol in Executive Certificate in ICT Service Management?

Ideal Audience for Executive Certificate in ICT Service Management This programme is designed for IT professionals and executives who want to develop their skills in ICT service management, particularly in the UK where the IT industry is a significant contributor to the economy.
Professionals with 5+ years of experience in ICT service management Those working in IT service management roles, such as IT Service Managers, Service Desk Managers, and Technical Leads, can benefit from this certification.
Executives looking to transition into ICT service management Individuals from non-IT backgrounds who want to leverage their business acumen and leadership skills to succeed in ICT service management can also benefit from this programme.
IT professionals seeking to enhance their knowledge of service management best practices The Executive Certificate in ICT Service Management is ideal for IT professionals who want to stay up-to-date with the latest service management trends and technologies, particularly in the UK where the IT industry is highly competitive.