Executive Certificate in Customer Relationship Management in Fashion Retail

Sunday, 14 September 2025 16:12:42

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is at the heart of fashion retail.

Develop the skills to drive sales growth and customer loyalty in the competitive fashion industry with our Executive Certificate in Customer Relationship Management in Fashion Retail.

Designed for fashion professionals, this program focuses on building strong relationships with customers, analyzing market trends, and leveraging data to inform business decisions.

Learn how to create personalized customer experiences, manage customer feedback, and optimize marketing strategies to increase brand loyalty and drive revenue.

Gain a deeper understanding of the latest CRM technologies and best practices in the fashion industry, and take your career to the next level.

Join our community of fashion professionals and start building a brighter future in customer relationship management today.

Customer Relationship Management in Fashion Retail is a game-changer for professionals seeking to elevate their careers. This Executive Certificate program equips you with the skills to build strong relationships with customers, driving sales growth and loyalty. You'll learn how to analyze customer data, develop targeted marketing strategies, and implement effective CRM systems. With this course, you'll gain a competitive edge in the fashion retail industry, enhancing your career prospects and earning potential. Unique features include access to industry experts, real-world case studies, and a network of like-minded professionals. Unlock your full potential with Customer Relationship Management in Fashion Retail.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Customer Relationship Management (CRM) in Fashion Retail •
Understanding Customer Needs and Preferences in Fashion Retail •
Data Analysis and Interpretation for CRM in Fashion Retail •
Developing Effective Marketing Strategies for CRM in Fashion Retail •
Building and Maintaining Strong Relationships with Customers in Fashion Retail •
Implementing CRM Systems and Technology in Fashion Retail •
Measuring and Evaluating the Success of CRM in Fashion Retail •
Managing Customer Expectations and Feedback in Fashion Retail •
Creating Personalized Experiences for Customers in Fashion Retail •
Managing Customer Loyalty and Retention in Fashion Retail

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Customer Relationship Management in Fashion Retail

The Executive Certificate in Customer Relationship Management in Fashion Retail is a specialized program designed to equip fashion industry professionals with the skills and knowledge necessary to effectively manage customer relationships and drive business growth. This program focuses on teaching participants how to build strong relationships with customers, understand their needs, and deliver personalized experiences that exceed their expectations. By the end of the program, participants will be able to analyze customer data, develop targeted marketing strategies, and implement effective customer service processes. The duration of the Executive Certificate in Customer Relationship Management in Fashion Retail is typically 6-12 months, depending on the institution offering the program and the participant's prior experience. Participants can expect to spend around 10-15 hours per week studying and completing coursework. The fashion retail industry is highly competitive, and having a strong customer relationship management (CRM) strategy is crucial for success. By completing this program, participants will gain a deep understanding of the latest CRM trends and technologies, as well as the skills and knowledge necessary to implement them in their own organizations. Upon completion of the program, participants can expect to see significant improvements in their organization's customer satisfaction ratings, loyalty, and ultimately, revenue growth. The Executive Certificate in Customer Relationship Management in Fashion Retail is a valuable investment for anyone looking to advance their career in the fashion industry or start their own business. The program is highly relevant to the fashion retail industry, as it addresses the unique challenges and opportunities faced by fashion retailers today. By focusing on customer relationship management, participants will gain a competitive edge and be better equipped to navigate the ever-changing landscape of the fashion industry.

Why this course?

Executive Certificate in Customer Relationship Management in Fashion Retail holds significant importance in today's market, where customer satisfaction and loyalty are crucial for the success of fashion retailers. According to a survey by the British Fashion Council, 75% of UK consumers consider customer service when making purchasing decisions, highlighting the need for effective CRM strategies.
Key Statistics UK Fashion Retail Industry
Customer satisfaction rate 75%
Number of customers lost due to poor service 25%
Average spend per customer £500

Who should enrol in Executive Certificate in Customer Relationship Management in Fashion Retail ?

Customer Relationship Management in Fashion Retail is ideal for ambitious fashion professionals seeking to elevate their careers and drive business growth.
Key Characteristics: Our Executive Certificate program is designed for individuals with 3+ years of experience in fashion retail, looking to develop advanced CRM skills and stay ahead of the competition.
Ideal Audience: Our target audience includes fashion retail managers, assistant managers, and team leaders who want to improve customer engagement, increase sales, and enhance overall business performance.
UK-Specific Statistics: In the UK, the fashion industry is worth £43 billion, with customer experience playing a crucial role in driving sales and loyalty. By acquiring CRM skills, fashion professionals can contribute to this growth and stay competitive in the market.
Learning Outcomes: Upon completion of our Executive Certificate program, participants will gain expertise in CRM strategies, customer segmentation, and data-driven decision making, enabling them to drive business growth and success in the fashion retail industry.