Executive Certificate in Customer Centric IT Strategy and Information Systems

Monday, 16 February 2026 11:38:49

International applicants and their qualifications are accepted

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Overview

Overview

Customer Centric IT Strategy and Information Systems

is designed for IT professionals and business leaders who want to develop a customer-centric approach to IT strategy and information systems.
Some of the key concepts covered in this program include customer journey mapping, IT service management, and data analytics.
Through a combination of online courses and hands-on projects, learners will gain the skills and knowledge needed to create a customer-centric IT strategy that drives business success.
By the end of the program, learners will be able to analyze customer needs, design IT solutions that meet those needs, and measure the effectiveness of those solutions.

Join our Executive Certificate in Customer Centric IT Strategy and Information Systems today and take the first step towards creating a customer-centric IT strategy that drives business success.

Customer Centric IT Strategy and Information Systems is a transformative program that empowers professionals to drive business growth through data-driven decision-making. By focusing on customer-centric approaches, this Executive Certificate program equips leaders with the skills to design and implement IT strategies that meet evolving business needs. Key benefits include enhanced business acumen, improved collaboration, and increased competitiveness. Career prospects are vast, with opportunities in IT leadership, consulting, and strategy development. Unique features include access to industry experts, real-world case studies, and a global network of peers. Develop a customer-centric IT strategy that drives business success.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Customer Relationship Management (CRM) systems
• Business Intelligence (BI) and Data Analytics
• IT Service Management (ITSM) and Service Desk
• Cloud Computing and SaaS (Software as a Service)
• Digital Transformation and Innovation
• Customer Experience (CX) and User Experience (UX)
• Information Systems Security (ISS) and Cybersecurity
• Supply Chain Management (SCM) and E-commerce
• Data Governance and Information Architecture
• IT Strategy and Change Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Customer Centric IT Strategy and Information Systems

The Executive Certificate in Customer Centric IT Strategy and Information Systems is a specialized program designed for senior executives and IT professionals who want to develop a deeper understanding of how to leverage technology to drive business success through customer-centric strategies.
This program focuses on teaching participants how to create a customer-centric IT strategy that aligns with the organization's overall business goals, and how to design and implement information systems that support this strategy.
Upon completion of the program, participants will be able to demonstrate their ability to develop a customer-centric IT strategy, design and implement information systems that support this strategy, and lead cross-functional teams to achieve business objectives.
The program covers a range of topics, including customer relationship management, data analytics, digital transformation, and IT service management, all of which are critical components of a customer-centric IT strategy.
The duration of the program is typically 6-12 months, depending on the pace of the participants and the level of support provided by the program facilitators.
The Executive Certificate in Customer Centric IT Strategy and Information Systems is highly relevant to the IT industry, as it provides participants with the knowledge and skills needed to drive business success through customer-centric strategies.
The program is also relevant to the broader business community, as it provides participants with a deeper understanding of how to leverage technology to drive business success, and how to create a customer-centric culture that supports this success.
Overall, the Executive Certificate in Customer Centric IT Strategy and Information Systems is a valuable program for senior executives and IT professionals who want to develop a deeper understanding of how to leverage technology to drive business success through customer-centric strategies.
By completing this program, participants can expect to gain a competitive edge in the job market, and be able to drive business success through customer-centric strategies that align with the organization's overall business goals.
The program is delivered through a combination of online and offline learning, including lectures, discussions, case studies, and group projects, all of which are designed to provide participants with a comprehensive understanding of customer-centric IT strategy and information systems.
The program is highly regarded by industry professionals, and has been recognized as a leading program in the field of customer-centric IT strategy and information systems.

Why this course?

Customer Centric IT Strategy and Information Systems is a vital component in today's market, where businesses are shifting their focus towards delivering exceptional customer experiences. According to a survey by the Chartered Institute of Information Management and Computing (CIIMC), 75% of UK businesses believe that customer experience is crucial for their success. Moreover, 60% of UK companies have reported an increase in customer satisfaction since implementing customer-centric strategies.
Statistics Percentage
UK businesses that believe customer experience is crucial for success 75%
UK companies that have reported an increase in customer satisfaction 60%

Who should enrol in Executive Certificate in Customer Centric IT Strategy and Information Systems?

Ideal Audience for Executive Certificate in Customer Centric IT Strategy and Information Systems This programme is designed for senior IT professionals and business leaders who want to develop a customer-centric approach to IT strategy and information systems, enhancing their ability to drive business growth and innovation in the UK's digital economy.
Key Characteristics: - IT leaders and directors with 5+ years of experience in IT strategy and information systems - Business leaders with a background in IT or technology - Professionals seeking to upskill and reskill in customer-centric IT and digital transformation - Those interested in the UK's digital economy and its impact on business operations
Career Benefits: - Develop a customer-centric approach to IT strategy and information systems - Enhance business growth and innovation in the UK's digital economy - Stay ahead of the competition with the latest IT trends and technologies - Improve decision-making and drive business outcomes through data-driven insights
Programme Outcomes: - Gain a deep understanding of customer-centric IT strategy and information systems - Develop a framework for IT strategy and information systems that drives business growth and innovation - Acquire the skills and knowledge to lead digital transformation in the UK's digital economy