Executive Certificate in CRM Using IT

Wednesday, 11 February 2026 16:59:07

International applicants and their qualifications are accepted

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Overview

Overview

CRM Using IT

is designed for IT professionals and business leaders who want to leverage technology to enhance customer relationships and drive business growth.
Customer Relationship Management (CRM) is a critical component of any successful organization, and this executive certificate program helps you understand how to implement and utilize CRM systems effectively.
Through this program, you will learn how to design, implement, and manage CRM systems, as well as how to analyze customer data and develop strategies to improve customer engagement and retention.
By the end of the program, you will be equipped with the knowledge and skills necessary to make informed decisions about CRM implementation and optimization, and to drive business success through data-driven insights.
Explore the possibilities of CRM Using IT and discover how you can transform your organization's customer relationships and drive business growth.

CRM is the backbone of any successful business, and our Executive Certificate in CRM Using IT is designed to equip you with the skills to harness its full potential. This comprehensive course focuses on the strategic implementation of CRM systems, leveraging IT to drive business growth and customer engagement. By the end of the program, you'll gain in-depth knowledge of CRM software, data analysis, and sales process optimization. With CRM expertise, you'll enjoy enhanced career prospects, including leadership roles in sales, marketing, and IT. Our course also features interactive modules, real-world case studies, and industry networking opportunities.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Data Management and Integration in CRM Systems •
• Customer Relationship Management (CRM) Software Selection and Implementation •
• IT Infrastructure and Security for CRM Systems •
• Data Analytics and Reporting in CRM Systems •
• Mobile and Cloud-Based CRM Systems •
• CRM System Configuration and Customization •
• IT Service Management for CRM Systems •
• Data Quality and Validation in CRM Systems •
• IT Project Management for CRM System Implementation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in CRM Using IT

The Executive Certificate in CRM Using IT is a specialized program designed for professionals seeking to enhance their customer relationship management skills in the technology-driven business landscape.
This certification program focuses on equipping learners with the knowledge and skills required to implement and manage effective CRM systems, leveraging IT tools and technologies.
Upon completion, learners can expect to gain a comprehensive understanding of CRM principles, including data management, contact management, and sales force automation.
The program also covers advanced topics such as CRM implementation, integration with other business systems, and data analytics for informed decision-making.
The duration of the Executive Certificate in CRM Using IT typically ranges from 6 to 12 months, depending on the learner's prior experience and the pace of study.
The program is highly relevant to the IT industry, as it addresses the growing demand for skilled professionals who can design, implement, and manage CRM systems that drive business success.
By acquiring the skills and knowledge required for CRM Using IT, learners can enhance their career prospects and contribute to the development of innovative CRM solutions that drive business growth and customer satisfaction.
The Executive Certificate in CRM Using IT is an excellent choice for IT professionals, business analysts, and sales and marketing professionals seeking to upskill and reskill in the rapidly evolving CRM landscape.
This certification program is offered by various institutions and organizations, including top-ranked universities and industry leaders, ensuring that learners receive high-quality education and training from recognized experts in the field.
Upon completion, learners can expect to receive a recognized certification that demonstrates their expertise in CRM Using IT, opening doors to new career opportunities and career advancement in the IT industry.

Why this course?

Executive Certificate in CRM Using IT is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Marketing (CIM), 75% of businesses in the UK use CRM software to manage their customer relationships (Google Charts 3D Column Chart, 2022). This highlights the significance of having a solid understanding of CRM principles and practices in the IT industry.
Year Number of Businesses Using CRM
2018 60%
2020 70%
2022 75%

Who should enrol in Executive Certificate in CRM Using IT?

Ideal Audience for Executive Certificate in CRM Using IT This programme is designed for senior-level professionals in the UK, particularly those in sales, marketing, and customer service roles, who want to enhance their skills in customer relationship management (CRM) and leverage technology to drive business growth.
Key Characteristics: - Typically hold senior-level positions in UK-based organisations - Have experience in sales, marketing, or customer service - Are looking to upskill and reskill in CRM and IT - Want to improve customer engagement and retention - Are interested in staying ahead of the competition in the UK market
Career Benefits: - Enhanced career prospects in the UK job market - Increased earning potential due to improved CRM skills - Better understanding of how to leverage technology to drive business growth - Improved customer satisfaction and loyalty - Ability to make data-driven decisions to inform business strategies