Executive Certificate in Business Support and Customer Service

Tuesday, 26 August 2025 20:44:07

International applicants and their qualifications are accepted

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Overview

Overview

Business Support

is a vital function in any organization, and this Executive Certificate in Business Support and Customer Service is designed to equip professionals with the necessary skills to excel in this role.
Business Support professionals play a crucial part in ensuring the smooth operation of a company, and this certificate program aims to provide learners with the knowledge and expertise required to excel in this field.
Through a combination of theoretical and practical learning, learners will gain a deep understanding of business principles, customer service skills, and the ability to work effectively in a team.
Business Support professionals will learn how to provide exceptional customer service, manage administrative tasks, and contribute to the overall success of the organization.
If you're looking to advance your career in business support or customer service, this Executive Certificate is an excellent choice. Explore the program further to discover how you can develop the skills and knowledge needed to succeed in this rewarding field.

Business Support professionals play a vital role in driving organizational success. Our Executive Certificate in Business Support and Customer Service equips you with the skills to excel in this field. You'll gain expertise in areas like customer relationship management, team leadership, and business operations. With this course, you'll enjoy career prospects in various industries, including finance, healthcare, and retail. Unique features include a focus on practical application, industry-recognized certifications, and a supportive learning environment. By completing this program, you'll be well-equipped to business support teams and contribute to the growth of organizations.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Effective Communication Skills for Business Support •
Customer Relationship Management (CRM) Systems •
Business Administration and Operations •
Time Management and Productivity Techniques •
Conflict Resolution and Negotiation Skills •
Business Etiquette and Professionalism •
Customer Service Standards and Best Practices •
Business Support Functions and Roles •
Communication and Interpersonal Skills in Business •
Business Planning and Strategy Development

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Business Support and Customer Service

The Executive Certificate in Business Support and Customer Service is a comprehensive program designed to equip professionals with the necessary skills to excel in business support and customer service roles.
This certificate program focuses on developing essential skills such as communication, problem-solving, and time management, which are critical for success in business support and customer service environments.
Upon completion of the program, learners can expect to gain a deeper understanding of business operations, customer needs, and industry trends, enabling them to provide exceptional support and service to clients.
The duration of the Executive Certificate in Business Support and Customer Service varies depending on the institution offering the program, but it typically takes several months to complete.
The program is highly relevant to the business support and customer service industry, as it addresses the growing demand for professionals who can provide exceptional support and service to clients in a rapidly changing business landscape.
By acquiring the skills and knowledge required for business support and customer service, learners can enhance their career prospects and advance their careers in this field.
The Executive Certificate in Business Support and Customer Service is also an excellent way to upskill and reskill existing professionals who want to transition into business support and customer service roles or advance their careers in these fields.
Overall, the Executive Certificate in Business Support and Customer Service is a valuable investment for individuals looking to develop their skills and knowledge in business support and customer service, and it is highly relevant to the industry.

Why this course?

Executive Certificate in Business Support and Customer Service holds significant importance in today's market, particularly in the UK. According to a survey by the Chartered Institute of Personnel and Development (CIPD), 75% of employers believe that customer service skills are essential for success in the workplace. Moreover, a report by the Office for National Statistics (ONS) states that the UK's customer service industry is expected to grow by 10% annually from 2020 to 2025.
Industry Growth Percentage
Customer Service 10%
Business Support 5%

Who should enrol in Executive Certificate in Business Support and Customer Service?

Ideal Audience for Executive Certificate in Business Support and Customer Service Are you a UK-based professional looking to enhance your skills in business administration, customer service, or operations management?
Professionals in the UK With over 1.8 million small businesses in the UK, there is a growing need for skilled business support and customer service professionals. Our Executive Certificate program is designed to equip you with the necessary skills to succeed in this field.
Business Owners and Managers As a business owner or manager, you understand the importance of providing excellent customer service and supporting your team. Our program will help you develop the skills to drive business growth and improve customer satisfaction.
Operations and Administrative Professionals If you work in operations or administration, you know how critical it is to have the right skills to support your organization. Our Executive Certificate program will help you develop the skills to excel in your role and contribute to business success.
Career Advancement By completing our Executive Certificate program, you can advance your career and take on more senior roles in business support and customer service. With the UK's economy expected to grow by 1.4% in 2023, there has never been a better time to upskill and reskill.