Executive Certificate in Business Service Management

Wednesday, 27 August 2025 07:25:52

International applicants and their qualifications are accepted

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Overview

Overview

Business Service Management

is a vital aspect of modern organizations, ensuring efficient delivery of services to customers. This Executive Certificate program is designed for senior professionals and executives who want to enhance their skills in managing business services.

By completing this program, learners will gain a deep understanding of service management principles, including service strategy, service design, service transition, and service operation.


They will also learn how to apply these principles to improve service quality, reduce costs, and increase customer satisfaction.


Some key topics covered in the program include service portfolio management, service level management, and continuous service improvement.


Whether you're looking to advance your career or simply want to stay ahead of the curve, this Executive Certificate in Business Service Management is an excellent choice.


So why wait? Explore this program further and discover how you can take your business service management skills to the next level.

Business Service Management is a vital skill for professionals seeking to elevate their careers. This Executive Certificate program equips you with the knowledge and tools to deliver exceptional service management, driving business growth and success. By mastering Business Service Management, you'll gain a deeper understanding of service design, delivery, and management, enabling you to optimize processes and improve customer satisfaction. With Business Service Management, you'll enjoy enhanced career prospects, including leadership roles and increased earning potential. Unique features of the course include expert-led workshops and real-world case studies, providing a comprehensive learning experience.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Service Strategy •
• Service Design •
• Service Transition •
• Service Operation •
• Continual Service Improvement •
• IT Service Management •
• Business Service Management •
• Service Level Management •
• Capacity and Performance Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Executive Certificate in Business Service Management

The Executive Certificate in Business Service Management is a specialized program designed for senior executives and professionals seeking to enhance their knowledge and skills in service management.
This program focuses on the strategic management of business services, including service design, service delivery, and service quality.
Through a combination of theoretical foundations and practical applications, participants will learn how to create value for customers and stakeholders by designing and delivering high-quality services.
The learning outcomes of this program include the ability to analyze service needs, develop service strategies, and implement service improvements.
Participants will also gain expertise in service management tools and techniques, such as service level agreements, service level management, and service desk management.
The duration of the program is typically 6-12 months, depending on the institution and the participant's prior experience.
The Executive Certificate in Business Service Management is highly relevant to the IT and business service management industries, where service management is a critical component of delivering high-quality services to customers.
By completing this program, participants will be able to apply their knowledge and skills to drive business growth, improve service quality, and increase customer satisfaction.
The program is also relevant to the broader business community, where service management is becoming increasingly important for delivering value to customers and stakeholders.
Overall, the Executive Certificate in Business Service Management is a valuable investment for senior executives and professionals seeking to enhance their knowledge and skills in service management.

Why this course?

Executive Certificate in Business Service Management holds significant importance in today's market, particularly in the UK. The demand for skilled professionals in service management is on the rise, driven by the increasing complexity of business operations and the need for efficient service delivery. According to a report by the Chartered Institute of IT (BCS), the UK's IT industry is expected to grow by 10.5% annually, creating a high demand for professionals with expertise in service management. In fact, a survey by the BCS found that 71% of UK businesses believe that service management is critical to their success.
Year Percentage Growth
2019 5.2%
2020 6.1%
2021 7.3%
2022 8.5%

Who should enrol in Executive Certificate in Business Service Management?

Ideal Audience for Executive Certificate in Business Service Management Business professionals seeking to enhance their skills in service management, particularly those in the UK, where 71% of organisations rely on IT services to deliver their core business functions (Source: IT Industry Council).
Key Characteristics: Senior executives, IT managers, and business leaders with at least 5 years of experience in service management, looking to develop strategic skills in areas such as service design, service delivery, and service management.
Industry Focus: IT, finance, healthcare, and public sectors, where effective service management is critical to delivering high-quality services and achieving business objectives.
Learning Outcomes: Develop a deep understanding of service management principles, practices, and tools, enabling you to design, deliver, and manage high-quality services that meet business needs and customer expectations.