Certificate in Service Selling Skills

Saturday, 14 February 2026 06:50:25

International applicants and their qualifications are accepted

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Overview

Overview

Service Selling Skills

Develop the skills to succeed in sales with our Certificate in Service Selling Skills.

This course is designed for sales professionals who want to improve their service skills and close more deals.

Learn how to provide exceptional customer service, build strong relationships, and drive sales growth.

Gain a deeper understanding of customer needs, develop effective communication strategies, and overcome common sales obstacles.

With this certificate, you'll be equipped to deliver high-quality service that sets you apart from the competition.

Take the first step towards becoming a top-performing sales professional.

Explore our Certificate in Service Selling Skills today and start delivering exceptional service that drives results.

Certificate in Service Selling Skills is an ideal course for those seeking to excel in sales and customer service. This comprehensive program equips learners with the essential skills to deliver exceptional customer experiences, resulting in increased customer satisfaction and loyalty. By mastering the art of service selling, individuals can boost their career prospects and advance in their current roles or transition into new opportunities. The course features interactive modules, real-life case studies, and expert guidance, providing a unique learning experience. Upon completion, learners will receive a globally recognized certificate, enhancing their employability and opening doors to new career paths.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Understanding Customer Needs and Preferences
• Identifying and Qualifying Prospects
• Building Rapport and Establishing Trust
• Active Listening and Asking Effective Questions
• Needs Analysis and Solution Selling
• Handling Objections and Overcoming Resistance
• Closing Deals and Managing Sales Cycle
• Negotiation and Conflict Resolution Skills
• Sales Presentation and Demonstration Techniques
• Post-Sales Support and Customer Retention Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Service Selling Skills

The Certificate in Service Selling Skills is a comprehensive training program designed to equip individuals with the necessary skills to excel in service selling.
This program focuses on developing the soft skills required to build strong relationships with customers, understand their needs, and provide tailored solutions.
By the end of the course, learners will be able to identify and address customer pain points, negotiate effectively, and close deals.
The learning outcomes of the Certificate in Service Selling Skills include improved communication skills, enhanced customer service skills, and increased sales performance.
The duration of the program varies depending on the provider, but it typically ranges from a few weeks to a few months.
Industry relevance is high for this program, as service selling is a critical function in many businesses, particularly in the B2B sector.
The Certificate in Service Selling Skills is relevant to sales professionals, account managers, and customer success managers who want to enhance their skills and advance their careers.
The program is also beneficial for businesses looking to improve their sales performance and customer satisfaction.
Overall, the Certificate in Service Selling Skills is a valuable investment for anyone looking to develop their service selling skills and achieve success in their sales career.

Why this course?

Certificate in Service Selling Skills: A Key to Success in Today's Market In the UK, the demand for sales professionals with exceptional service skills is on the rise. According to a recent survey by the Chartered Institute of Marketing, 75% of UK businesses believe that customer service is crucial to their success. A Certificate in Service Selling Skills can help individuals develop the necessary skills to excel in this field.
Statistic Value
Number of sales professionals in the UK 1.3 million
Percentage of businesses that believe customer service is crucial 75%
Projected growth in sales professionals by 2025 10%

Who should enrol in Certificate in Service Selling Skills?

Ideal Audience for Certificate in Service Selling Skills Service professionals seeking to enhance their sales skills, particularly those in the UK, where 70% of sales professionals report feeling underprepared for their roles (Source: Sales and Marketing Institute UK).
Key Characteristics: Sales representatives, account managers, business development managers, and customer success specialists looking to improve their service selling skills, with a focus on building strong relationships and driving revenue growth.
Industry Affected: B2B sales, customer-facing roles, and industries with high customer acquisition costs, such as technology, finance, and healthcare, where 60% of customers report being more likely to switch to a competitor if their sales experience is poor (Source: Customer Experience Management Survey).
Learning Objectives: Develop effective service selling skills, improve customer relationships, increase sales productivity, and enhance overall business performance.