Certificate in Service Design Through Design Thinking

Thursday, 18 September 2025 14:21:17

International applicants and their qualifications are accepted

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Overview

Overview

Service design through design thinking is a powerful approach to create end-to-end experiences that meet the needs of customers and users.


This Certificate in Service Design Through Design Thinking is designed for professionals and innovators who want to develop a deeper understanding of service design principles and methods.


Through a combination of theoretical foundations and practical exercises, learners will gain the skills to design services that are intuitive, efficient, and meet the needs of diverse user groups.


By learning how to apply design thinking principles to service design, learners will be able to improve customer satisfaction, increase user engagement, and drive business growth.


Join our Certificate in Service Design Through Design Thinking and discover how to create services that exceed expectations and deliver lasting value.

Service Design is at the heart of this Certificate in Service Design Through Design Thinking, where you'll learn to craft seamless experiences that delight customers and drive business success. By applying design thinking principles, you'll gain a deep understanding of user needs, develop innovative solutions, and create service blueprints that transform industries. With this course, you'll unlock career opportunities in design, consulting, and product development, and enhance your skills in service strategy, service innovation, and service operations. Unique features include hands-on projects, expert mentorship, and access to a global network of service design professionals.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Design Thinking • Empathy Mapping • User Journey Mapping • Service Blueprinting • Service Design Principles • Co-Creation • Service Innovation • User Experience (UX) Design • Service Strategy • Business Model Innovation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Service Design Through Design Thinking

The Certificate in Service Design Through Design Thinking is a comprehensive program that equips learners with the skills to design and deliver exceptional service experiences.
By the end of the program, learners will be able to apply design thinking principles to develop innovative service solutions that meet the needs of customers and stakeholders.
The learning outcomes of this certificate program include the ability to analyze complex service problems, identify opportunities for improvement, and develop effective design strategies.
Learners will also gain expertise in service design tools and techniques, such as user research, service blueprinting, and prototyping.
The duration of the Certificate in Service Design Through Design Thinking varies depending on the institution offering the program, but it typically takes several months to complete.
This certificate program is highly relevant to industries that require exceptional customer experiences, such as retail, finance, healthcare, and technology.
By acquiring the skills and knowledge required for service design, learners can enhance their careers in roles such as service designer, experience designer, or customer experience manager.
The Certificate in Service Design Through Design Thinking is also beneficial for entrepreneurs and small business owners who want to differentiate their services and improve customer satisfaction.
Overall, this certificate program offers a unique combination of theoretical foundations and practical skills that can be applied to real-world service design challenges.

Why this course?

Service Design Through Design Thinking is a crucial skill in today's market, with the UK's service design industry valued at £1.4 billion and growing at a rate of 10% annually (Source: Design Council). To stay competitive, professionals need to understand the principles of service design and how to apply them using design thinking.
Year Value (£m)
2019 1.2
2020 1.3
2021 1.4
2022 1.5

Who should enrol in Certificate in Service Design Through Design Thinking?

Ideal Audience for Certificate in Service Design Through Design Thinking Service designers, product managers, UX researchers, and business analysts in the UK are in high demand, with a projected growth of 13% by 2025 (Source: Statista)
Professionals seeking to upskill and reskill in the field of service design, particularly those working in the public sector, are also a key target audience, with 71% of public sector employees in the UK needing to develop new skills to remain employable (Source: CIPD) Individuals interested in understanding human-centered design principles and methodologies, such as empathy mapping and user journey mapping, will also benefit from this certificate, with 62% of UK businesses investing in design training and development (Source: Design Council)
Those working in industries such as healthcare, finance, and technology will also find this certificate valuable, with 45% of UK businesses in the healthcare sector using design thinking to improve patient outcomes (Source: NHS England) By acquiring the skills and knowledge required for a Certificate in Service Design Through Design Thinking, individuals can enhance their careers and contribute to the development of innovative, user-centered services in the UK.