Certificate in Sales and Customer Relationship Management

Saturday, 14 February 2026 11:37:34

International applicants and their qualifications are accepted

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Overview

Overview

**Sales** is a vital component of any business, and a Certificate in Sales and Customer Relationship Management can help you master it.

Designed for ambitious professionals, this certificate program equips you with the skills to build strong relationships with customers, identify their needs, and provide tailored solutions.

Through a combination of theoretical knowledge and practical training, you'll learn how to handle objections, close deals, and maintain long-term customer relationships.

Develop your communication, negotiation, and time management skills to succeed in sales and customer service roles.

Take the first step towards a successful career in sales and customer relationship management. Explore this certificate program today and discover how it can help you achieve your professional goals.

Certificate in Sales and Customer Relationship Management is an ideal course for those seeking to excel in the field of sales and customer service. This comprehensive program equips learners with the essential skills to build strong relationships with clients, identify their needs, and provide tailored solutions. By mastering the art of sales and customer relationship management, individuals can boost their career prospects and increase their earning potential. The course features interactive modules, real-life case studies, and expert guest lectures, providing a unique learning experience. Upon completion, learners will be awarded a recognized certificate, enhancing their employability and job satisfaction.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Building Effective Relationships
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• Understanding Customer Needs
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• Sales Communication Skills
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• Negotiation Techniques
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• Product Knowledge and Demonstration
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• Customer Service Skills
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• Sales Strategy and Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Sales and Customer Relationship Management

The Certificate in Sales and Customer Relationship Management is a popular program designed to equip individuals with the necessary skills to excel in sales and customer-facing roles.
This certification program focuses on teaching students how to build strong relationships with customers, identify their needs, and provide tailored solutions to drive sales growth and customer satisfaction.
Upon completion of the program, learners can expect to gain a comprehensive understanding of sales principles, customer relationship management strategies, and effective communication techniques.
The duration of the Certificate in Sales and Customer Relationship Management varies depending on the institution offering the program, but it typically ranges from a few months to a year.
Industry relevance is high for this certification, as companies across various sectors recognize the importance of building strong customer relationships to drive business growth and revenue.
The skills and knowledge gained through this program are highly transferable across industries, making it an attractive option for individuals looking to transition into sales or customer-facing roles.
Career opportunities for graduates of the Certificate in Sales and Customer Relationship Management include sales representative, account manager, customer success manager, and business development manager.
Overall, the Certificate in Sales and Customer Relationship Management is a valuable investment for individuals looking to launch or advance their careers in sales and customer-facing roles.

Why this course?

Certificate in Sales and Customer Relationship Management: A Key to Success in Today’s Market In the UK, the demand for sales professionals with excellent customer relationship management skills is on the rise. According to a report by the Chartered Institute of Marketing, the sales industry is expected to grow by 4.5% annually, creating new opportunities for those with the right skills. A Certificate in Sales and Customer Relationship Management can help individuals and businesses alike stay ahead of the competition. Statistics Highlighting the Importance of CRM in Sales
Statistic Value
Number of businesses using CRM software in the UK 70%
Percentage of sales professionals who use CRM software 80%
Average revenue increase for businesses using CRM software 12%

Who should enrol in Certificate in Sales and Customer Relationship Management ?

Ideal Audience for Certificate in Sales and Customer Relationship Management Are you a sales professional looking to boost your skills and advance your career? Do you want to learn how to build strong relationships with customers and increase sales revenue? If so, this certificate program is perfect for you.
Key Characteristics: Typically, our students are ambitious and motivated individuals who are eager to learn and grow in their careers. They may be sales professionals, business development managers, or customer relationship managers looking to enhance their skills and knowledge.
Industry Background: Our students come from various industries, including finance, technology, healthcare, and retail. In the UK, for example, the sales industry is a significant contributor to the economy, with sales professionals playing a crucial role in driving business growth and revenue.
Career Goals: Our students aim to achieve various career goals, such as moving into leadership positions, starting their own businesses, or increasing their earning potential. By completing this certificate program, they can gain the skills and knowledge needed to succeed in their careers and achieve their goals.