Certificate in Quality Management in Hospitality

Sunday, 15 February 2026 16:56:41

International applicants and their qualifications are accepted

Start Now     Viewbook

Overview

Overview

Quality Management in Hospitality


The Certificate in Quality Management in Hospitality is designed for professionals seeking to enhance their skills in delivering exceptional customer experiences.


By focusing on quality management principles and practices, this program helps learners develop the knowledge and skills needed to improve efficiency, productivity, and customer satisfaction.


Some key areas of focus include: quality planning, risk management, and continuous improvement.

Through a combination of theoretical and practical learning, participants will gain a deeper understanding of how to apply quality management principles in real-world settings.


Whether you're looking to advance your career or start a new one, this certificate program can help you achieve your goals.


So why wait? Explore the Certificate in Quality Management in Hospitality today and take the first step towards delivering world-class customer experiences.

Certificate in Quality Management in Hospitality is an ideal course for aspiring professionals seeking to excel in the industry. This comprehensive program equips learners with the essential skills to implement quality management systems, ensuring exceptional guest experiences and driving business growth. By gaining knowledge of quality management principles, standards, and best practices, participants can enhance their career prospects in various roles, including hotel management, customer service, and operations. The course also covers unique aspects such as quality assurance, customer satisfaction, and continuous improvement, making it an invaluable asset for hospitality professionals. Upon completion, learners can boost their employability and advance their careers.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Quality Management System (QMS)
• Customer Service
• Food Safety and Hygiene
• Employee Engagement and Training
• Supply Chain Management
• Risk Management and Crisis Control
• Quality Assurance and Control
• Continuous Improvement and Auditing
• Brand Reputation and Image Management
• Sustainability and Environmental Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

Start Now

Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

Start Now

  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
  • Start Now
    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Quality Management in Hospitality

The Certificate in Quality Management in Hospitality is a widely recognized and respected program that equips individuals with the knowledge and skills necessary to implement quality management systems in the hospitality industry.
This certificate program focuses on teaching students the principles and practices of quality management, including quality planning, quality assurance, and quality control.
Upon completion of the program, students will be able to apply their knowledge and skills to improve the quality of services and products in the hospitality industry, leading to increased customer satisfaction and loyalty.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The program is designed to be flexible, with some institutions offering online or part-time options to accommodate the needs of working professionals.
The Certificate in Quality Management in Hospitality is highly relevant to the hospitality industry, as it addresses the growing need for quality management systems in the sector.
Many hospitality companies are adopting quality management systems to improve their performance and competitiveness, making this certificate highly sought after by employers.
The program is also relevant to other industries that operate in the hospitality sector, such as tourism and leisure.
By completing the Certificate in Quality Management in Hospitality, individuals can enhance their career prospects and advance their careers in the hospitality industry.
The program is also a great way for individuals to gain a deeper understanding of the hospitality industry and its operations, which can be beneficial for those looking to start their own businesses or pursue a career in management.
Overall, the Certificate in Quality Management in Hospitality is a valuable and highly relevant program that can benefit individuals and organizations in the hospitality industry.

Why this course?

Certificate in Quality Management in Hospitality: A Key to Success in Today's Market In the UK hospitality industry, a Certificate in Quality Management is a highly valued qualification that demonstrates an individual's commitment to delivering exceptional customer experiences. According to a survey by the British Hospitality Association, 75% of UK consumers are more likely to return to a business that has received positive reviews, highlighting the importance of quality management in driving customer loyalty (Google Charts 3D Column Chart). Statistics on the Importance of Quality Management in Hospitality
Statistic Value
Number of UK hospitality businesses that have implemented quality management systems 62%
Percentage of UK consumers who have experienced improved customer service as a result of quality management 80%

Who should enrol in Certificate in Quality Management in Hospitality ?

Ideal Audience for Certificate in Quality Management in Hospitality Those who aspire to excel in the hospitality industry, particularly in roles such as hotel managers, quality assurance managers, and customer service supervisors, are the primary target audience for this certificate.
Demographics The ideal candidate typically holds a degree in hospitality, tourism, or a related field, and has at least 2 years of work experience in the industry. In the UK, for instance, the hospitality sector employs over 3.2 million people, with the majority being in the service industry.
Career Goals Those seeking to advance their careers in quality management, customer service, or hotel operations will benefit from this certificate. According to a survey by the UK's Hospitality Association, 75% of hospitality professionals believe that quality management is essential for business success.
Skills and Knowledge The ideal candidate should possess strong communication, problem-solving, and leadership skills, as well as a solid understanding of quality management principles, customer service standards, and industry-specific regulations.