Certificate in Professional Sales and Customer Relationship Management

Thursday, 25 September 2025 09:29:26

International applicants and their qualifications are accepted

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Overview

Overview

Professional Sales and Customer Relationship Management


This Certificate program is designed for ambitious individuals seeking to excel in sales and customer-facing roles.


Learn how to build strong relationships, identify customer needs, and close deals with confidence.


Develop essential skills in communication, negotiation, and time management to succeed in today's fast-paced business environment.

Gain a competitive edge in the job market and take your career to the next level with this comprehensive program.


Explore the Certificate in Professional Sales and Customer Relationship Management today and discover a world of opportunities.

Certificate in Professional Sales and Customer Relationship Management is an ideal course for those seeking to excel in sales and build lasting customer relationships. This comprehensive program equips you with the essential skills to sales and customer relationship management techniques, enabling you to drive business growth and success. Upon completion, you'll gain a competitive edge in the job market, with opportunities to work in various industries, including finance, retail, and technology. The course features interactive modules, real-world case studies, and expert guest lectures, providing a unique learning experience.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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• Building Effective Relationships
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• Understanding Customer Needs
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• Active Listening Skills
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• Asking Open-Ended Questions
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• Needs Analysis and Prioritization
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• Creating Value Propositions
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• Negotiation and Closing Deals
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• Managing Customer Expectations
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• Handling Objections and Rejection
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• Upselling and Cross-Selling Strategies

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Professional Sales and Customer Relationship Management

The Certificate in Professional Sales and Customer Relationship Management is a popular program designed to equip individuals with the necessary skills to excel in sales and customer-facing roles.
This certification program focuses on teaching students how to build strong relationships with customers, identify their needs, and provide tailored solutions to drive sales growth and customer satisfaction.
Upon completion of the program, learners can expect to gain a comprehensive understanding of sales principles, customer relationship management strategies, and effective communication techniques.
The duration of the Certificate in Professional Sales and Customer Relationship Management varies depending on the institution offering the program, but it typically takes several months to a year to complete.
Industry relevance is high for this certification, as companies across various sectors recognize the importance of building strong customer relationships and driving sales growth.
The skills and knowledge gained from this program are highly transferable across industries, making it an excellent choice for individuals looking to launch or advance their careers in sales and customer-facing roles.
By obtaining this certification, learners can demonstrate their expertise in sales and customer relationship management, increasing their job prospects and earning potential.
The Certificate in Professional Sales and Customer Relationship Management is a valuable investment for anyone looking to succeed in sales and customer-facing roles, offering a solid foundation in sales principles, customer relationship management strategies, and effective communication techniques.

Why this course?

Certificate in Professional Sales and Customer Relationship Management is highly significant in today's market, where building strong customer relationships and driving sales growth are crucial for businesses to thrive. According to a survey by the Chartered Institute of Marketing (CIM), 75% of UK businesses believe that customer relationship management (CRM) is essential for their success. Moreover, a study by the Institute of Sales and Marketing Management (ISMM) found that 60% of UK sales professionals believe that CRM systems can improve sales performance.
Statistic Percentage
UK businesses that believe CRM is essential for success 75%
UK sales professionals who believe CRM systems can improve sales performance 60%

Who should enrol in Certificate in Professional Sales and Customer Relationship Management?

Primary Keyword: Professional Sales Ideal Audience
Sales professionals, business development managers, account managers, and those looking to transition into a sales role in the UK. In the UK, the sales industry is a significant contributor to the economy, with the sector employing over 2.5 million people and generating £230 billion in revenue each year (Source: Office for National Statistics).
Individuals with a passion for building relationships, identifying business opportunities, and driving revenue growth. The Certificate in Professional Sales and Customer Relationship Management is designed for those who want to develop their skills in sales and customer management, with 71% of UK businesses reporting that effective sales and customer relationships are crucial to their success (Source: Chartered Institute of Marketing).
Those seeking to advance their careers, start their own businesses, or work in a sales-related field. By completing this certificate, learners can gain the knowledge and skills needed to succeed in sales and customer relationship management, with 60% of UK businesses reporting that they are more likely to hire candidates with sales and customer service skills (Source: Reed.co.uk).