Certificate in Microsoft Office for Customer Support Professionals

Thursday, 19 June 2025 12:00:53

International applicants and their qualifications are accepted

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Overview

Overview

Our Certificate in Microsoft Office for Customer Support Professionals is designed to equip learners with essential knowledge and skills needed for success in today's digital landscape. This course offers flexibility and accessibility for students worldwide, allowing them to enhance their proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

By focusing on key software applications, students will develop the expertise required to excel in customer support roles, improving efficiency and productivity in their daily tasks. Join us today to elevate your skills and stay competitive in the ever-evolving digital world.

Equip yourself with the essential skills needed to excel in customer support with our Certificate in Microsoft Office for Customer Support Professionals. This comprehensive course covers the ins and outs of Microsoft Office applications, including Word, Excel, and PowerPoint, to streamline your workflow and enhance customer interactions. Learn how to create professional documents, analyze data effectively, and deliver impactful presentations that leave a lasting impression. With hands-on training and practical exercises, you'll gain the confidence and expertise to provide top-notch support to customers. Take your career to the next level and stand out in the competitive customer support industry with this valuable certification.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• Introduction to Microsoft Office • Microsoft Word for Customer Support • Microsoft Excel for Customer Support • Microsoft PowerPoint for Customer Support • Microsoft Outlook for Customer Support • Advanced Microsoft Word for Customer Support • Advanced Microsoft Excel for Customer Support • Data Analysis in Microsoft Excel • Communication Skills for Customer Support Professionals • Problem-Solving Techniques for Customer Support

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Customer Support Specialist
Technical Support Representative
Help Desk Analyst
Customer Service Coordinator
Client Support Specialist
Technical Customer Support Agent

Key facts about Certificate in Microsoft Office for Customer Support Professionals

- Gain proficiency in Microsoft Office applications such as Word, Excel, and PowerPoint
- Learn to create professional documents, spreadsheets, and presentations
- Develop skills in email management, data analysis, and customer communication
- Acquire knowledge in troubleshooting common technical issues
- Enhance customer support capabilities through efficient use of Office tools
- Industry-relevant training for customer service professionals
- Practical exercises and real-world scenarios for hands-on learning
- Improve productivity and efficiency in customer support roles
- Stand out in the competitive job market with specialized Microsoft Office skills
- Increase job opportunities and career advancement potential
- Ideal for individuals seeking to excel in customer support roles
- No prior experience with Microsoft Office required
- Flexible online learning format for convenience and accessibility
- Affordable and time-efficient training program for busy professionals
- Elevate your customer support skills with the Certificate in Microsoft Office for Customer Support Professionals.

Why this course?

Statistics Importance
90% of UK businesses use Microsoft Office
£25,000 average salary for Customer Support Professionals
30% increase in job opportunities for Microsoft Office proficient professionals
The Certificate in Microsoft Office for Customer Support Professionals is crucial due to the high demand for Microsoft Office skills in the UK market. With 90% of businesses using Microsoft Office, proficiency in this software suite is essential for customer support professionals. The average salary for Customer Support Professionals in the UK is £25,000, making it a lucrative career choice. Moreover, there has been a 30% increase in job opportunities for professionals with Microsoft Office skills, highlighting the relevance and importance of obtaining this certificate. By acquiring this certification, individuals can enhance their employability and stand out in a competitive job market.

Who should enrol in Certificate in Microsoft Office for Customer Support Professionals?

This course is designed for customer support professionals looking to enhance their skills in Microsoft Office applications. Whether you are a customer service representative, a help desk agent, or a technical support specialist, this certificate program will provide you with the necessary tools to excel in your role.

Over 80% of customer support professionals in the UK use Microsoft Office daily.
Proficiency in Microsoft Office can increase productivity by up to 30% in customer support roles.
Microsoft Excel is the most commonly used Office application in customer support, with 70% of professionals relying on it for data analysis.

By completing this course, you will gain a competitive edge in the job market and be better equipped to handle customer inquiries efficiently and effectively. Invest in your professional development and enroll today!