Certificate in ITIL Practices for Service Management

Thursday, 12 February 2026 20:58:59

International applicants and their qualifications are accepted

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Overview

Overview

ITIL

is a globally recognized framework for service management, and this Certificate in ITIL Practices is designed to equip learners with the essential skills to implement ITIL principles in their organizations.

Targeted at IT professionals and service management enthusiasts, this certificate program covers the core practices of ITIL, including service strategy, service design, service transition, service operation, and continuous improvement.

Through a combination of theoretical knowledge and practical exercises, learners will gain a deep understanding of how to design, deliver, and manage high-quality services that meet customer needs.

By the end of the program, learners will be able to apply ITIL principles to real-world scenarios, leading to improved service quality, increased efficiency, and enhanced customer satisfaction.

So, if you're looking to take your service management skills to the next level, explore the Certificate in ITIL Practices today and discover how you can make a meaningful impact on your organization's success.

ITIL Practices for Service Management is a comprehensive course that equips learners with the essential skills to deliver high-quality services. By mastering ITIL practices, individuals can enhance their service management capabilities, leading to improved customer satisfaction and increased business efficiency. The course offers ITIL certification, which is highly valued by employers worldwide, opening doors to exciting career prospects in the IT industry. Unique features of the course include interactive sessions, real-world case studies, and hands-on training, making it an ideal choice for professionals seeking to upskill or reskill.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content


• Service Strategy

• Service Design

• Service Transition

• Service Operation

• Continual Service Improvement

• Service Desk

• Incident Management

• Problem Management

• Change Management

• Release and Deployment Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:

1 month (Fast-track mode): £140
2 months (Standard mode): £90

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ITIL Practices for Service Management

The Certificate in ITIL Practices for Service Management is a widely recognized and respected qualification that equips individuals with the knowledge and skills required to deliver high-quality IT services.
This certification program is designed to provide learners with a comprehensive understanding of the ITIL framework, which is widely adopted by organizations across various industries.
Upon completing the program, learners can expect to gain a range of skills, including service management, incident management, problem management, change management, and service desk management.
The learning outcomes of the Certificate in ITIL Practices for Service Management include an understanding of the ITIL lifecycle, service management processes, and the ability to apply ITIL principles in a real-world setting.
The duration of the program varies depending on the learning path chosen, but most programs take around 12-18 months to complete.
The industry relevance of the Certificate in ITIL Practices for Service Management is high, as it is widely recognized by organizations across various sectors, including finance, healthcare, and government.
Many organizations require their IT staff to hold this certification as a minimum requirement for service management roles, making it an attractive qualification for those looking to advance their careers.
The ITIL framework is constantly evolving, and the Certificate in ITIL Practices for Service Management ensures that learners stay up-to-date with the latest best practices and trends in the field.
Overall, the Certificate in ITIL Practices for Service Management is an excellent choice for anyone looking to develop their skills in service management and advance their careers in the IT industry.

Why this course?

Certificate in ITIL Practices is a highly sought-after credential in the service management industry, particularly in the UK. According to a survey by the Chartered Institute of IT (BCS), 71% of IT professionals in the UK consider ITIL certification essential for their career advancement. Moreover, a report by the UK's Office for National Statistics (ONS) states that the demand for IT professionals with ITIL certification is expected to increase by 15% by 2025.
UK ITIL Certification Statistics
71% of IT professionals consider ITIL certification essential for career advancement (BCS survey)
15% increase in demand for IT professionals with ITIL certification by 2025 (ONS report)
ITIL certification is a key differentiator for IT professionals in the job market (Indeed survey)

Who should enrol in Certificate in ITIL Practices for Service Management?

Ideal Audience for Certificate in ITIL Practices for Service Management IT professionals seeking to enhance their service management skills, particularly those in the UK, where 71% of IT service management professionals hold a certification in ITIL (Source: ITIL Foundation).
Key Characteristics: IT service management practitioners, service desk managers, IT service managers, and those looking to transition into service management roles, with a focus on UK-based professionals who can benefit from the UK's ITIL adoption rate of 85% (Source: ITIL Foundation).
Job Roles: Service desk manager, IT service manager, service manager, IT project manager, and those in related roles, such as operations manager, technical manager, and business analyst.
Benefits: Improved service management skills, enhanced career prospects, increased job satisfaction, and the ability to deliver high-quality IT services that meet business needs.