Certificate in IT Support in ICT Systems Support

Friday, 13 February 2026 05:56:30

International applicants and their qualifications are accepted

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Overview

Overview

IT Support

is a vital component of any organization's ICT systems. This Certificate in IT Support aims to equip learners with the necessary skills and knowledge to provide effective technical assistance and troubleshooting in a fast-paced IT environment. Some of the key areas covered in this course include: computer hardware, software installation and configuration, network fundamentals, and operating system support. Learners will gain hands-on experience with various IT tools and technologies, enabling them to resolve common issues and provide excellent customer service. By completing this Certificate program, learners will be well-prepared to enter the workforce as an IT support specialist or advance their careers in this field. If you're interested in pursuing a career in IT support, explore this Certificate program further to learn more about the skills and knowledge required to succeed in this exciting field.

IT Support is the backbone of any organization, and our Certificate in IT Support in ICT Systems Support is designed to equip you with the skills to excel in this field. By mastering the fundamentals of IT support, you'll gain hands-on experience in troubleshooting, maintenance, and repair of computer systems and networks. This course offers career prospects in top-tier companies, with median salaries ranging from £25,000 to £40,000. Unique features include industry-recognized certifications and a focus on cloud computing and cybersecurity. Upon completion, you'll be equipped to support a wide range of IT systems, from desktops to servers, and enjoy a rewarding career in the IT industry.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Operating System Installation and Configuration •
Hardware Troubleshooting and Maintenance •
Network Fundamentals and Configuration •
Computer Hardware and Software Compatibility •
IT Service Management and Support Principles •
Help Desk Operations and Customer Service •
IT Security and Risk Management •
Cloud Computing and Virtualization •
Database Management and Administration •
IT Project Management and Planning

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in IT Support in ICT Systems Support

The Certificate in IT Support in ICT Systems Support is a popular vocational training program designed to equip individuals with the necessary skills and knowledge to provide effective technical support in the field of Information and Communications Technology. This certificate program typically takes around 6-12 months to complete, depending on the institution and the learner's prior experience. During this period, students will gain hands-on experience in troubleshooting, maintenance, and repair of computer systems, networks, and software applications. Upon completion of the program, learners can expect to gain the following learning outcomes:
- Install, configure, and troubleshoot computer systems, networks, and software applications.
- Provide technical support to users, including resolving hardware and software issues.
- Develop strong communication and interpersonal skills to effectively interact with clients and colleagues.
- Stay up-to-date with the latest technologies and trends in the ICT industry. The Certificate in IT Support in ICT Systems Support is highly relevant to the industry, as it addresses the growing demand for skilled IT professionals who can provide timely and effective technical support. Many organizations, including small and medium-sized businesses, rely on IT support staff to keep their operations running smoothly.
By acquiring the skills and knowledge required for this certificate, learners can pursue a career in IT support, either as a technician or as a team leader, and can also consider further education and training to specialize in areas such as cybersecurity or data analytics.

Why this course?

IT Support is a vital component of Information and Communication Technology (ICT) systems, and a Certificate in IT Support is highly significant in today's market. According to a report by the UK's IT industry, the demand for IT support professionals is expected to increase by 10% annually, with over 100,000 new job openings projected by 2025.
Year Number of Job Openings
2020 60,000
2021 70,000
2022 80,000
2023 100,000

Who should enrol in Certificate in IT Support in ICT Systems Support ?

Ideal Audience for Certificate in IT Support in ICT Systems Support Are you a UK resident looking to kickstart a career in IT support? With the UK's tech industry valued at £276 billion, there's never been a better time to pursue a career in ICT systems support.
Age and Experience Our Certificate in IT Support is designed for individuals aged 16 and above, with little to no prior IT experience. Whether you're a school leaver or a career changer, this course is perfect for anyone looking to break into the industry.
Career Goals Upon completion of the course, you'll be equipped with the skills and knowledge to pursue a range of roles in IT support, including help desk technician, field engineer, and technical support specialist. In the UK, the average salary for an IT support technician is £25,000-£30,000 per annum.
Learning Style Our Certificate in IT Support is delivered through a combination of online and classroom-based learning, making it perfect for those who prefer a flexible learning style. You'll also have access to our dedicated support team to help you every step of the way.