Certificate in IT Service Management in Business

Wednesday, 10 September 2025 21:20:17

International applicants and their qualifications are accepted

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Overview

Overview

IT Service Management

is a vital component of any business, ensuring the smooth operation of technology systems. This certificate program is designed for professionals seeking to enhance their skills in managing IT services effectively. Some key aspects of IT Service Management include service strategy, service design, service transition, service operation, and continuous improvement. These elements work together to deliver high-quality IT services that meet business needs. By completing this certificate program, learners will gain a comprehensive understanding of IT Service Management principles and practices. They will be able to apply this knowledge to improve their organization's IT service management capabilities. Are you ready to take your IT career to the next level? Explore our Certificate in IT Service Management program to learn more about how you can benefit from this valuable training.

IT Service Management is a vital component of any business, and our Certificate in IT Service Management in Business will equip you with the skills to excel in this field. By studying this course, you'll gain a deep understanding of IT service management principles, practices, and techniques, enabling you to deliver high-quality services that meet customer needs. You'll also develop essential skills in service strategy, service design, service transition, service operation, and continuous improvement. With this certification, you'll enjoy improved career prospects and increased earning potential. Our course features flexible learning options and industry-recognized certifications.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• Service Strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement (CSI)
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

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+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in IT Service Management in Business

The Certificate in IT Service Management in Business is a popular course that equips learners with the knowledge and skills required to manage IT services effectively in a business setting.
This certification program focuses on teaching learners how to design, implement, and deliver IT services that meet the needs of an organization, with an emphasis on IT service management best practices.
Upon completion of the course, learners can expect to gain a range of skills, including service management, IT service management, and business process management.
The duration of the Certificate in IT Service Management in Business varies depending on the institution offering the course, but it typically takes several months to complete.
Industry relevance is a key aspect of this certification, as it is recognized by many organizations as a benchmark for IT service management skills.
The course covers a range of topics, including service strategy, service design, service transition, service operation, and continuous improvement.
Learners who complete the Certificate in IT Service Management in Business can expect to be in high demand by employers, particularly those working in IT service management roles.
The certification is also relevant to those looking to transition into IT service management roles, as it provides a solid foundation in the principles and practices of IT service management.
Overall, the Certificate in IT Service Management in Business is a valuable investment for anyone looking to develop their IT service management skills and advance their career in the field.

Why this course?

Certificate in IT Service Management is a highly sought-after credential in today's market, with the UK's IT industry experiencing significant growth. According to a report by the IT Service Management Association (ITSM), the demand for IT service management professionals is expected to increase by 10% annually, with the UK being a major hub for IT service management.
Year Growth Rate
2015-2016 5%
2016-2017 8%
2017-2018 10%

Who should enrol in Certificate in IT Service Management in Business?

Ideal Audience for Certificate in IT Service Management in Business IT professionals seeking to enhance their skills in service management, particularly those working in the UK's IT industry, where 71% of organisations use IT service management (ITSM) to improve efficiency and customer satisfaction.
Key Characteristics Individuals with a basic understanding of IT concepts, looking to gain knowledge in service management principles, practices, and techniques, such as incident, problem, change, and release management.
Career Roles IT service desk analysts, technical support specialists, help desk technicians, and those in management roles, such as IT service managers, looking to advance their careers or take on new challenges.
Education and Experience No prior experience is required, but a good understanding of IT concepts and a willingness to learn are essential. The course is designed for those with some IT knowledge, and no formal qualifications are necessary.