Certificate in IT Operational Excellence and ICT Systems Support.

Thursday, 12 February 2026 23:30:55

International applicants and their qualifications are accepted

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Overview

Overview

IT Operational Excellence

is a vital skill for IT professionals, ensuring efficient and effective system management. This certificate program focuses on developing expertise in ICT systems support, enabling learners to optimize IT operations and deliver high-quality services. Some of the key topics covered in the program include IT service management, system administration, and network support. Learners will gain hands-on experience in implementing and maintaining ICT systems, as well as troubleshooting and resolving technical issues. By completing this certificate program, learners will gain the knowledge and skills needed to excel in their roles and contribute to the success of their organizations. Are you ready to take your IT career to the next level? Explore the Certificate in IT Operational Excellence and ICT Systems Support today and discover a world of opportunities.

IT Operational Excellence is the backbone of any successful organization, and our Certificate in IT Operational Excellence and ICT Systems Support is designed to equip you with the skills to excel in this field. By mastering IT Operational Excellence, you'll gain a deep understanding of how to optimize IT systems, improve efficiency, and reduce costs. This course offers IT Operational Excellence training, along with ICT systems support, to prepare you for a career in IT management. You'll learn from industry experts and gain hands-on experience, leading to improved job prospects and career advancement opportunities.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• IT Service Management (ITSM)
• ICT Systems Support
• Operational Excellence
• ITIL Foundation
• Service Desk Management
• Incident Management
• Problem Management
• Change Management
• Release and Deployment Management
• Service Level Management (SLM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in IT Operational Excellence and ICT Systems Support.

The Certificate in IT Operational Excellence and ICT Systems Support is a comprehensive program designed to equip individuals with the necessary skills and knowledge to excel in the field of Information Technology.
This certificate program focuses on teaching students how to design, implement, and manage IT systems that are efficient, effective, and secure.
Upon completion of the program, students will have gained the skills and knowledge required to support ICT systems, including network administration, help desk support, and IT service management.
The learning outcomes of this program include the ability to analyze and resolve IT problems, design and implement IT systems, and manage IT services to meet business needs.
The duration of the certificate program varies depending on the institution offering it, but it typically takes several months to a year to complete.
The industry relevance of this program is high, as it addresses the growing demand for skilled IT professionals who can support and manage ICT systems.
The Certificate in IT Operational Excellence and ICT Systems Support is relevant to various industries, including finance, healthcare, and government, where ICT systems play a critical role in operations.
Graduates of this program can pursue careers in IT support, help desk management, IT service management, and other related fields.
The program is also beneficial for individuals who want to upskill or reskill in the field of IT and ICT systems support.
Overall, the Certificate in IT Operational Excellence and ICT Systems Support is a valuable program that provides students with the skills and knowledge required to succeed in the field of IT and ICT systems support.

Why this course?

Certificate in IT Operational Excellence and ICT Systems Support is a highly sought-after qualification in today's market, particularly in the UK. According to a recent survey by the IT Skills Framework for the Information Age (ITF), the demand for IT professionals with operational excellence skills is expected to increase by 20% by 2025.
Year Growth Rate
2020 10%
2021 12%
2022 15%
2023 20%
The Certificate in IT Operational Excellence and ICT Systems Support is designed to equip learners with the skills and knowledge required to support and maintain complex ICT systems. This includes understanding of ICT systems, network infrastructure, and software applications. The certification is highly relevant to the current trends in the industry, with a focus on cloud computing, cybersecurity, and data analytics.

Who should enrol in Certificate in IT Operational Excellence and ICT Systems Support.?

Ideal Audience for Certificate in IT Operational Excellence and ICT Systems Support
IT professionals seeking to enhance their skills in operational excellence and ICT systems support, particularly those working in the UK, where the demand for skilled IT staff is high, with the UK's IT sector employing over 1.3 million people (Source: IT Pro).
Individuals interested in pursuing a career in IT service management, ITIL (Information Technology Infrastructure Library) certification, and IT project management, with the UK's IT industry expected to grow by 4.5% annually until 2025 (Source: PwC).
Organisations looking to upskill their existing IT staff, with 71% of UK IT managers believing that upskilling and reskilling are essential for their organisations' success (Source: CIPD).
Those working in IT support roles, such as help desk technicians, field engineers, and technical support specialists, who want to gain a deeper understanding of IT operational excellence and ICT systems support.