Certificate in ICT Technical Support Specialist

Saturday, 14 February 2026 23:22:13

International applicants and their qualifications are accepted

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Overview

Overview

ICT Technical Support Specialist


This certificate program is designed for individuals who want to acquire the skills and knowledge required to provide technical support services in the ICT industry.


It is ideal for those who have a basic understanding of computer hardware, software, and networking concepts and wish to enhance their technical skills.


Some of the key topics covered in this program include: computer hardware, software installation and troubleshooting, networking fundamentals, and operating system support.

Upon completion of this certificate program, learners will be able to provide effective technical support services to clients, troubleshoot hardware and software issues, and resolve technical problems efficiently.


If you're interested in pursuing a career in ICT technical support, explore this certificate program further to learn more about the skills and knowledge required to succeed in this field.

ICT Technical Support Specialist is a highly sought-after career path that combines technical expertise with excellent customer service skills. This Certificate course equips you with the knowledge and skills to provide top-notch support to individuals and organizations, ensuring their technology systems run smoothly. You'll gain hands-on experience in troubleshooting, maintenance, and repair of computer hardware and software, as well as learn about industry-standard tools and technologies. With this certification, you'll enjoy career prospects in top IT companies, job security, and a competitive salary. Upon completion, you'll be well-equipped to take on challenging roles in technical support and maintenance.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

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Operating System Installation and Configuration •
Hardware Troubleshooting and Maintenance •
Network Fundamentals and Configuration •
Computer Hardware and Peripherals •
Software Installation and Troubleshooting •
IT Service Management and Support •
Cloud Computing and Virtualization •
Security and Risk Management •
Help Desk and Customer Support •
Technical Writing and Documentation

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ICT Technical Support Specialist

The Certificate in ICT Technical Support Specialist is a popular vocational training program that equips individuals with the necessary skills to provide technical support services in the information and communication technology (ICT) sector.
This certificate program focuses on teaching students the technical skills required to troubleshoot, maintain, and repair computer systems, networks, and other ICT infrastructure.
Upon completion of the program, graduates can expect to gain knowledge in areas such as hardware and software installation, network configuration, and help desk support.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The industry relevance of this certificate is high, as many organizations require technical support specialists to provide assistance to their customers and employees.
The ICT Technical Support Specialist certificate is also in high demand, with many employers looking for individuals who possess this skill set.
Graduates of this program can expect to work in various roles, including help desk technician, field technician, or senior technical support specialist.
The certificate is also a stepping stone for further education and career advancement, as it provides a solid foundation for those who wish to pursue a degree in computer science or a related field.
Overall, the Certificate in ICT Technical Support Specialist is a valuable investment for individuals who want to launch a career in the ICT sector.

Why this course?

Certificate in ICT Technical Support Specialist holds immense significance in today's market, particularly in the UK. According to a recent survey by the Chartered Institute of Information Technology (CIIT), the demand for ICT technical support specialists is expected to rise by 10% annually, creating a vast array of job opportunities.
Year Job Openings
2020 15,000
2021 18,000
2022 22,000
2023 25,000

Who should enrol in Certificate in ICT Technical Support Specialist?

Ideal Audience for Certificate in ICT Technical Support Specialist Are you a tech-savvy individual looking to kickstart a career in IT support? Do you have a passion for problem-solving and enjoy working with technology?
Key Characteristics: - Age: 18-40 years old
Education and Experience: - GCSEs in IT and Computing (or equivalent)
Career Goals: - IT Support Specialist
Job Prospects in the UK: - According to the UK's Office for National Statistics, employment of IT support specialists is projected to grow by 10% from 2022 to 2025.
Personality Traits: - Strong communication and problem-solving skills