Certificate in ICT Support for Productivity Applications

Friday, 13 February 2026 12:38:25

International applicants and their qualifications are accepted

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Overview

Overview

ICT Support for Productivity Applications

This certificate program is designed for individuals who want to develop skills in supporting productivity applications.

It is ideal for those who work in IT support roles or aspire to a career in this field.

Some key areas of focus include Microsoft Office, Google Workspace, and other popular productivity software.

Through this course, learners will gain hands-on experience in troubleshooting, configuring, and maintaining these applications.

They will also learn how to provide excellent customer service and support to end-users.

By the end of the program, learners will be equipped with the skills and knowledge needed to succeed in an ICT support role.

So why not explore this certificate program further and start your journey in ICT support today?

ICT Support is the backbone of any organization, and this Certificate in ICT Support for Productivity Applications is designed to equip you with the skills to excel in this field. By mastering ICT Support principles, you'll gain hands-on experience in troubleshooting, maintenance, and repair of computer systems, software, and hardware. This course offers ICT Support professionals a competitive edge, with career prospects in IT, business, and industry. Unique features include ICT Support training on popular productivity applications, such as Microsoft Office and Google Suite. Upon completion, you'll be equipped to deliver top-notch ICT Support services, enhancing productivity and efficiency in the workplace.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
• Installing and Configuring Windows Operating System •
• Installing and Configuring Linux Operating System •
• Installing and Configuring Mobile Devices •
• Setting up and Configuring Email Accounts •
• Setting up and Configuring Network Connections •
• Setting up and Configuring Printer Devices •
• Setting up and Configuring Scanners and Copiers •
• Troubleshooting Hardware and Software Issues •
• Troubleshooting Network and Internet Issues •
• Understanding and Applying Microsoft Office Suite

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ICT Support for Productivity Applications

The Certificate in ICT Support for Productivity Applications is a comprehensive training program designed to equip individuals with the necessary skills to support organizations in implementing and maintaining productivity applications.
This certificate program focuses on teaching learners how to install, configure, and troubleshoot various productivity applications such as Microsoft Office, Google Workspace, and other similar software.
Upon completion of the program, learners will be able to demonstrate their knowledge and skills in areas such as network administration, system maintenance, and software installation, all of which are essential for supporting productivity applications.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
The industry relevance of this certificate is high, as many organizations require their IT staff to have expertise in supporting productivity applications to ensure seamless operations and minimize downtime.
Learners who complete this certificate program can expect to secure employment in various IT roles, including help desk technician, IT support specialist, and network administrator.
The skills gained from this certificate program are also transferable to other areas of the IT industry, making it an excellent choice for those looking to transition into a new career or advance their existing career.
Overall, the Certificate in ICT Support for Productivity Applications is a valuable investment for anyone looking to launch or enhance their career in IT support and productivity applications.

Why this course?

Certificate in ICT Support for Productivity Applications is a highly sought-after qualification in today's market, with the UK's IT sector experiencing significant growth. According to the UK's Office for National Statistics, the IT industry is expected to create over 400,000 new jobs by 2025, with many of these roles requiring ICT support skills.
Year Number of New Jobs
2020 150,000
2021 200,000
2022 250,000
2023 300,000
2024 400,000

Who should enrol in Certificate in ICT Support for Productivity Applications?

Ideal Audience for Certificate in ICT Support for Productivity Applications Individuals seeking a career in ICT support, particularly those working in the UK, are the primary target audience for this certificate.
Key Characteristics: Prospective learners should possess basic computer skills, be familiar with Microsoft Office applications, and have a strong interest in IT and technology.
UK-Specific Statistics: According to the UK's National Careers Service, there are over 200,000 job openings for ICT support specialists in the UK alone, with an average salary of £25,000-£35,000 per annum.
Learning Outcomes: Upon completing the Certificate in ICT Support for Productivity Applications, learners can expect to gain skills in troubleshooting, maintenance, and support for Microsoft Office applications, as well as an understanding of IT security and best practices.