Certificate in ICT Support and Troubleshooting

Friday, 13 February 2026 12:22:54

International applicants and their qualifications are accepted

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Overview

Overview

ICT Support and Troubleshooting

Learn to resolve technical issues and provide top-notch support for individuals and organizations.


Gain the skills and knowledge needed to succeed in the ICT industry, with a focus on troubleshooting and resolving technical problems. This certificate program is designed for those who want to develop their technical skills and provide effective support in a fast-paced IT environment.

Through a combination of theoretical and practical training, you'll learn how to identify and resolve technical issues, using a range of tools and techniques.


Develop your expertise in areas such as hardware and software troubleshooting, network administration, and cybersecurity. With this certificate, you'll be equipped to provide reliable and efficient support to clients, colleagues, and employers.

Whether you're looking to start a new career or advance your existing one, this certificate program can help you achieve your goals.


So why wait? Explore the Certificate in ICT Support and Troubleshooting today and take the first step towards a rewarding career in IT support.

ICT Support and Troubleshooting is an essential skill in today's technology-driven world. This Certificate course teaches you how to ICT Support and Troubleshooting effectively, preparing you for a career in IT. You'll learn how to diagnose and resolve technical issues, ensuring minimal downtime and maximizing productivity. With this course, you'll gain hands-on experience with various software and hardware tools, as well as develop strong problem-solving skills. Upon completion, you'll be equipped to ICT Support and Troubleshooting in a variety of settings, including corporate, educational, and government institutions. Career prospects are excellent, with opportunities in help desk, field service, and technical support roles.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Network Fundamentals •
Computer Hardware Components •
Operating System Installation and Configuration •
Troubleshooting Techniques •
Diagnostic Tools and Software •
Network Security Fundamentals •
Data Backup and Recovery •
Cloud Computing Basics •
Virtualization Technology •
Help Desk and Support Services

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ICT Support and Troubleshooting

The Certificate in ICT Support and Troubleshooting is a popular vocational training program designed to equip individuals with the necessary skills to provide effective technical support and troubleshooting services in the ICT industry.
This certificate program focuses on teaching students how to diagnose and resolve technical issues, install and configure hardware and software systems, and provide excellent customer service.
Upon completion of the program, students can expect to gain knowledge and skills in areas such as network administration, cybersecurity, and data analysis, making them highly sought after in the job market.
The duration of the certificate program varies depending on the institution offering it, but most programs take around 6-12 months to complete.
Industry relevance is a key aspect of this certificate program, as it prepares students for in-demand roles in the ICT sector, including help desk technician, field technician, and technical support specialist.
The ICT Support and Troubleshooting certificate is also relevant to the growing demand for digital transformation in various industries, making it an excellent choice for those looking to upskill or reskill in the field.
By acquiring the skills and knowledge required for this certificate, individuals can enhance their career prospects, increase their earning potential, and contribute to the success of organizations in the ICT industry.
Overall, the Certificate in ICT Support and Troubleshooting is an excellent choice for anyone looking to launch or advance their career in the ICT sector.

Why this course?

Certificate in ICT Support and Troubleshooting: A Key to Unlocking Career Opportunities in Today's Digital Landscape In the UK, the demand for ICT support and troubleshooting professionals is on the rise, driven by the increasing reliance on technology in various industries. According to a report by the Chartered Institute of Information and Communications Technology (CICT), the number of ICT professionals in the UK is expected to grow by 10% by 2025, outpacing the average growth rate for all occupations.
Year Number of ICT Professionals
2020 245,000
2025 (projected) 270,000

Who should enrol in Certificate in ICT Support and Troubleshooting?

Ideal Audience for Certificate in ICT Support and Troubleshooting Individuals seeking a career in ICT support and troubleshooting, particularly those in the UK, are the primary target audience for this certificate.
Key Characteristics: Prospective learners should possess basic computer skills, be willing to learn and adapt, and have a strong interest in IT and technology.
Career Opportunities: Upon completion of the certificate, individuals can pursue entry-level positions in ICT support and troubleshooting, such as help desk technician, IT support specialist, or network administrator, with average salaries ranging from £18,000 to £25,000 per annum in the UK.
Prerequisites: No prior experience is required, but a basic understanding of computer hardware, software, and networking fundamentals is beneficial. The certificate is designed to be accessible to those new to the field.