Certificate in ICT Software Support

Tuesday, 16 September 2025 07:52:56

International applicants and their qualifications are accepted

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Overview

Overview

ICT Software Support

is a vital skill in today's technology-driven world, and this Certificate program is designed to equip learners with the knowledge and skills needed to provide effective support.

Targeted at individuals looking to start or advance their careers in the IT industry, this course covers essential topics such as software installation, troubleshooting, and maintenance.

Some of the key areas of focus include:

operating system management, hardware and software compatibility, and customer service skills.

By the end of the course, learners will have gained the confidence and expertise to support a range of software applications and systems.

Take the first step towards a rewarding career in ICT Software Support – explore this Certificate program further today!

ICT Software Support is an in-demand career path that combines technical expertise with customer service skills. This Certificate course equips you with the knowledge and skills to provide top-notch support for software applications, ensuring seamless user experience. You'll learn about ICT Software Support principles, software installation, configuration, and troubleshooting, as well as industry-standard tools and technologies. With this certification, you'll enjoy ICT Software Support career prospects in various sectors, including IT, finance, and healthcare. You'll also gain the flexibility to work remotely or in an office environment, making it an ideal career choice for those seeking a balance between work and life.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Operating System Fundamentals •
Computer Hardware Components •
Software Installation and Configuration •
Network Fundamentals •
Help Desk and Support Services •
Problem Solving and Troubleshooting •
Operating System Security •
Cloud Computing Basics •
Database Management Systems •
IT Service Management

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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    •

Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ICT Software Support

The Certificate in ICT Software Support is a popular vocational training program that equips learners with the necessary skills to provide effective technical support for software applications.
This certificate program focuses on teaching learners how to troubleshoot, install, and maintain software systems, as well as provide user support and training.
Upon completion of the program, learners will be able to demonstrate their knowledge and skills in areas such as software installation, configuration, and troubleshooting, as well as user support and training.
The duration of the Certificate in ICT Software Support program varies depending on the institution offering the course, but it typically takes several months to complete.
The program is designed to be industry-relevant, with a focus on preparing learners for entry-level positions in the IT industry.
Learners who complete the Certificate in ICT Software Support program can expect to gain a competitive edge in the job market, with many employers seeking candidates with this level of training.
The program is also relevant to the growing demand for IT professionals in various industries, including healthcare, finance, and education.
Overall, the Certificate in ICT Software Support is a valuable investment for individuals looking to launch or advance their careers in the IT industry.

Why this course?

Certificate in ICT Software Support: A Key to Unlocking Career Opportunities in the UK In today's digital landscape, the demand for skilled ICT software support professionals is on the rise. According to a report by the UK's Office for National Statistics, the number of IT and technology professionals in the UK is expected to grow by 13% by 2024, outpacing the average for all occupations. This growth is driven by the increasing need for organizations to invest in technology and digital transformation. Job Market Trends and Statistics
Job Title Number of Jobs
Help Desk Technician 12,000
IT Support Specialist 15,000
Software Developer 30,000

Who should enrol in Certificate in ICT Software Support?

Ideal Audience for Certificate in ICT Software Support Are you a tech-savvy individual looking to kickstart a career in the IT industry?
Age: Typically, our students are between 18 and 40 years old, with many having prior experience in IT or a related field.
Background: You may have a degree in Computer Science, Information Technology, or a related field, or you may be looking to transition into the industry from a different background.
Career Goals: You aspire to work as a software support specialist, technical support engineer, or IT project coordinator, and you're eager to develop the skills and knowledge required to succeed in these roles.
Location: You can be based in the UK, with many of our students coming from major cities like London, Manchester, and Birmingham.
Skills: You possess basic computer skills, including proficiency in Microsoft Office and a willingness to learn new technologies.