Certificate in ICT Performance Management

Wednesday, 11 February 2026 14:40:16

International applicants and their qualifications are accepted

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Overview

Overview

ICT Performance Management

is a vital skill for IT professionals to master.
This certificate program helps learners develop the expertise needed to optimize technology performance and ensure business continuity.
By focusing on key areas such as service level management, capacity planning, and incident management, ICT Performance Management equips learners with the tools to analyze and improve IT service delivery.
With a strong understanding of performance metrics, IT teams can identify areas for improvement and implement changes to enhance overall system performance.
Some key benefits of this certificate include improved IT service quality, increased efficiency, and better decision-making.
If you're looking to take your IT career to the next level, explore the Certificate in ICT Performance Management today and discover how to drive business success through optimized technology performance.

ICT Performance Management is a comprehensive course that equips you with the skills to optimize IT systems and improve overall organizational efficiency. By mastering ICT Performance Management, you'll gain a deeper understanding of IT service management frameworks, such as ITIL, and learn to analyze performance metrics, identify areas for improvement, and implement data-driven decision-making. This course offers ICT Performance Management benefits, including enhanced career prospects in IT management, improved job satisfaction, and increased earning potential. Unique features include interactive case studies, real-world examples, and expert-led workshops, ensuring you're well-prepared for a successful career in IT management.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
IT Service Management (ITSM) •
Service Level Management (SLM) •
Incident Management (IM) •
Problem Management (PM) •
Change Management (CM) •
Service Desk Operations •
IT Service Continuity Management (ITSCM) •
IT Service Validation and Testing (ITSVT) •
Service Portfolio Management (SPM) •
Capacity and Performance Management (CPM)

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in ICT Performance Management

The Certificate in ICT Performance Management is a specialized program designed to equip individuals with the necessary skills and knowledge to effectively manage and optimize information and communication technology (ICT) systems. This certificate program focuses on teaching learners how to analyze and improve the performance of ICT systems, including network management, system administration, and data analysis. By the end of the program, learners will be able to identify areas of improvement, develop strategies for optimization, and implement changes to enhance overall system performance. The duration of the Certificate in ICT Performance Management program varies depending on the institution offering it, but it typically takes several months to a year to complete. This allows learners to balance their studies with their work or other commitments. The Certificate in ICT Performance Management is highly relevant to the IT industry, as it addresses a critical need for organizations to optimize their ICT systems and improve their overall performance. By acquiring this certification, learners can demonstrate their expertise in ICT performance management and increase their job prospects in the industry. Learners who pursue the Certificate in ICT Performance Management can expect to gain practical skills and knowledge in areas such as ICT system analysis, performance measurement, and optimization. They will also develop a deeper understanding of the business implications of ICT system performance and how to make data-driven decisions to improve system performance. The Certificate in ICT Performance Management is also relevant to the broader business community, as it highlights the importance of ICT system performance in driving business success. By acquiring this certification, business professionals can gain a better understanding of how to optimize their ICT systems and improve their overall business performance. Overall, the Certificate in ICT Performance Management is a valuable program that equips learners with the necessary skills and knowledge to optimize ICT systems and improve overall system performance. Its relevance to the IT industry and broader business community makes it an attractive option for individuals looking to advance their careers or start new ones.

Why this course?

Certificate in ICT Performance Management is a highly sought-after qualification in today's digital landscape. According to a recent survey by the UK's IT industry, 75% of employers consider ICT performance management skills essential for success in the field. Moreover, a report by the Chartered Institute of Information Technology (CIIT) states that 60% of UK IT professionals believe that ICT performance management is a critical aspect of their job.
Statistics Percentage
Employers' perception of ICT performance management skills 75%
UK IT professionals' belief in ICT performance management's importance 60%

Who should enrol in Certificate in ICT Performance Management?

Ideal Audience for Certificate in ICT Performance Management This course is designed for IT professionals and managers in the UK who want to improve their skills in ICT performance management, particularly those working in the public sector, private sector, and IT service management.
Job Roles IT managers, IT service managers, IT directors, IT consultants, and anyone involved in IT service management, including those working in local authorities, government agencies, and private sector organizations.
Industry Public sector, private sector, IT service management, and local authorities in the UK.
Career Benefits Improved ICT performance management skills, enhanced career prospects, and increased earning potential, with the average salary for IT managers in the UK being £55,000 per annum.
Learning Outcomes Upon completion of this course, learners will be able to demonstrate their knowledge and skills in ICT performance management, including service level management, incident management, and problem management.