Certificate in Hospitality and Tourism CRM Technologies

Monday, 16 February 2026 01:41:18

International applicants and their qualifications are accepted

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Overview

Overview

CRM Technologies

are revolutionizing the hospitality and tourism industry, and this Certificate program is designed to equip you with the skills to harness their power.
Some of the key benefits of CRM technologies include improved customer relationships, enhanced operational efficiency, and data-driven decision making.
This course is ideal for hospitality and tourism professionals looking to stay ahead of the curve, as well as those new to the industry seeking to launch their careers.
Through a combination of theoretical knowledge and practical applications, you'll learn how to implement CRM systems, analyze customer data, and drive business growth.
By the end of this program, you'll be equipped with the skills to drive business success in the hospitality and tourism industry.
Explore the possibilities of CRM technologies and take your career to the next level.

Certificate in Hospitality and Tourism CRM Technologies is an innovative course that equips students with the skills to manage customer relationships effectively. By mastering CRM technologies, learners can enhance customer engagement, improve sales, and boost revenue. This CRM course offers a unique blend of theoretical knowledge and practical skills, making it an ideal choice for hospitality and tourism professionals. With CRM expertise, graduates can expect exciting career prospects in management, marketing, and operations. Key features include hands-on training, industry-specific case studies, and access to cutting-edge CRM software.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Systems in Hospitality and Tourism
• Customer Relationship Management (CRM) Software
• Data Analysis and Reporting in Hospitality
• Digital Marketing Strategies for Tourism
• E-commerce Platforms for Tourism
• Email Marketing Campaigns in Hospitality
• Mobile Applications in Tourism
• Online Booking Systems and Payment Gateways
• Social Media Management for Tourism
• Web Development for Hospitality and Tourism

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Hospitality and Tourism CRM Technologies

The Certificate in Hospitality and Tourism CRM Technologies is a specialized program designed to equip students with the skills and knowledge required to effectively manage customer relationships in the hospitality and tourism industry using CRM technologies.
This program focuses on teaching students how to implement and utilize customer relationship management systems to enhance customer engagement, improve communication, and increase revenue for hospitality and tourism businesses.
Upon completion of the program, students will have gained the following learning outcomes: effective use of CRM software to manage customer data and interactions, strategic planning and implementation of CRM systems, analysis and interpretation of customer data to inform business decisions, development of effective customer service strategies, and understanding of industry trends and best practices in CRM technologies.
The duration of the Certificate in Hospitality and Tourism CRM Technologies program is typically 6-12 months, depending on the institution and the student's prior experience and academic background.
The program is highly relevant to the hospitality and tourism industry, as CRM technologies have become an essential tool for businesses to stay competitive and provide excellent customer service.
By completing this program, students will be well-equipped to pursue careers in hospitality and tourism management, sales, marketing, and customer service, and will have a solid understanding of CRM technologies and their applications in the industry.
Industry professionals and employers recognize the value of CRM technologies in the hospitality and tourism industry, and many are seeking candidates with expertise in CRM systems and customer relationship management.
Overall, the Certificate in Hospitality and Tourism CRM Technologies is a valuable and relevant program that can help students launch or advance their careers in the hospitality and tourism industry.

Why this course?

Certificate in Hospitality and Tourism CRM Technologies is a vital skillset in today's market, particularly in the UK where the tourism industry is a significant contributor to the economy. According to a report by VisitBritain, the tourism sector in the UK generated £139.8 billion in revenue in 2019, supporting over 2.1 million jobs.
Year Revenue (£ billion)
2015 114.4
2016 118.2
2017 122.1
2018 126.0
2019 139.8

Who should enrol in Certificate in Hospitality and Tourism CRM Technologies?

Ideal Audience for Certificate in Hospitality and Tourism CRM Technologies This course is designed for hospitality and tourism professionals seeking to enhance their customer relationship management (CRM) skills in the UK, where the tourism industry is a significant contributor to the economy, generating over £137 billion in revenue in 2020.
Professionals with 1-3 years of experience Those in entry-level or mid-level positions, such as front-of-house staff, customer service representatives, or marketing coordinators, can benefit from this course to improve their CRM skills and advance their careers.
Hospitality and tourism industry professionals This course is particularly relevant for those working in hotels, restaurants, tour operators, and travel agencies, as well as those involved in event management and tourism development.
Individuals seeking career advancement By acquiring CRM skills, individuals can move into senior roles or start their own businesses, contributing to the growth of the UK's tourism sector and enhancing their employability.