Efficient Consumer Response (ECR) is a retail strategy that aims to improve customer satisfaction and loyalty.
ECR focuses on understanding consumer behavior and preferences to optimize product placement, pricing, and promotions.
By analyzing consumer data and feedback, retailers can create a more personalized shopping experience.
This Certificate in Efficient Consumer Response is designed for retail professionals who want to develop their skills in understanding consumer behavior and improving customer satisfaction.
Some key concepts covered in the course include:
Consumer segmentation, product positioning, and price elasticity.
Through this course, learners will gain a deeper understanding of ECR principles and practices, enabling them to make data-driven decisions that drive business growth.
Take the first step towards becoming an expert in Efficient Consumer Response and explore this course to learn more about how to improve customer satisfaction and loyalty.