Certificate in Desktop Support and Administration

Tuesday, 23 September 2025 12:32:51

International applicants and their qualifications are accepted

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Overview

Overview

Desktop Support and Administration

is a vital skill for IT professionals, ensuring the smooth operation of computer systems and networks.

With a Certificate in Desktop Support and Administration, you'll learn to troubleshoot, maintain, and upgrade hardware and software components.

Gain expertise in operating systems, including Windows and macOS, and develop problem-solving skills to resolve technical issues efficiently.

Some key areas of focus include: network administration, data backup and recovery, and security measures to protect against cyber threats.

Develop your career prospects in the IT industry with this comprehensive certificate program.

Explore the Certificate in Desktop Support and Administration today and take the first step towards a rewarding career in IT support.

Desktop Support and Administration is an in-demand certification that equips you with the skills to manage and maintain computer systems, networks, and software applications. By completing this course, you'll gain hands-on experience in troubleshooting, configuration, and optimization, as well as knowledge of security measures to protect against cyber threats. With a Desktop Support and Administration certification, you'll enjoy career prospects in top IT companies, with median salaries ranging from $60,000 to $100,000. Unique features of the course include real-world scenarios and practical training using industry-standard tools, preparing you for a successful career in IT support and administration.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

•
Operating System Installation and Configuration •
Windows Operating System Fundamentals •
Linux Operating System Fundamentals •
Hardware Components and Troubleshooting •
Motherboard and CPU Upgrades •
Network Fundamentals and Configuration •
Network Protocols and Security •
Data Backup and Recovery •
Microsoft Office Suite Installation and Configuration •
Help Desk Software and Ticketing Systems

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Desktop Support and Administration

The Certificate in Desktop Support and Administration is a popular vocational training program designed to equip individuals with the necessary skills to provide effective technical support and administration services in a desktop computing environment.
This certificate program typically takes around 6-12 months to complete, depending on the institution and the learner's prior experience and background.
Upon completion of the program, learners can expect to gain knowledge and skills in areas such as hardware and software installation, troubleshooting, and maintenance, as well as network administration and security.
The learning outcomes of this certificate program include the ability to install, configure, and troubleshoot desktop computers and peripherals, as well as to perform routine maintenance tasks such as backups and updates.
The industry relevance of this certificate program is high, as it is in demand by employers across various sectors, including IT, finance, healthcare, and education.
Learners who complete this certificate program can pursue a range of career opportunities, including desktop support specialist, help desk technician, and junior IT administrator.
The skills and knowledge gained through this certificate program are also transferable to other areas of the IT industry, such as network administration, cybersecurity, and data analytics.
Overall, the Certificate in Desktop Support and Administration is a valuable investment for individuals looking to launch or advance their careers in the IT sector.
By combining theoretical knowledge with practical skills, this certificate program provides learners with the hands-on experience needed to succeed in a desktop support and administration role.
As technology continues to evolve, the demand for skilled desktop support and administration professionals is likely to increase, making this certificate program an attractive option for those looking to stay ahead in the job market.

Why this course?

Desktop Support and Administration is a highly sought-after skill in today's market, with the UK's IT industry expected to grow by 4.3% annually until 2025 (Source: IT Skills Framework for the Information Age). A Certificate in Desktop Support and Administration can open doors to lucrative career opportunities, with median salaries ranging from £25,000 to over £40,000 depending on experience and location.
Statistic Value
Number of IT professionals in the UK 1.3 million
Job openings for desktop support specialists 150,000+ per year
Industry growth rate (2020-2025) 4.3%

Who should enrol in Certificate in Desktop Support and Administration?

Ideal Audience for Certificate in Desktop Support and Administration Individuals seeking a career in IT support, with a focus on desktop administration, are the primary target audience for this certificate.
Key Characteristics: Typically, individuals with basic computer skills and knowledge of Microsoft Windows operating systems are well-suited for this certificate. In the UK, the average age of IT support professionals is around 35 years old, with many holding a Level 3 qualification or equivalent.
Career Goals: Upon completion of the certificate, individuals can expect to secure entry-level positions in desktop support and administration, with opportunities for career progression to senior roles such as team leader or IT manager. According to a report by the Chartered Institute of Information and Communications Technology (CICT), the demand for IT professionals in the UK is expected to increase by 10% by 2025.
Prerequisites: No prior qualifications are required, but a basic understanding of computer hardware and software is recommended. Students should also be comfortable with using Microsoft Windows operating systems and have basic IT skills.