Certificate in Customer Relationship Management in Sales and Marketing.

Sunday, 14 September 2025 03:35:43

International applicants and their qualifications are accepted

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Overview

Overview

Customer Relationship Management (CRM) is a vital tool for sales and marketing professionals.

Designed to bridge the gap between customer interactions and business outcomes, this Certificate in CRM in Sales and Marketing equips learners with the skills to build lasting relationships, drive revenue growth, and enhance customer satisfaction.

By mastering CRM principles, sales and marketing teams can better understand customer needs, tailor their strategies, and deliver personalized experiences that foster loyalty and advocacy.

Some key concepts covered in this course include data analysis, lead generation, and sales pipeline management, all designed to help learners develop a customer-centric approach.

Whether you're looking to upskill or reskill, this Certificate in CRM in Sales and Marketing is an excellent starting point for anyone seeking to elevate their career in sales and marketing.

So why wait? Explore the world of CRM today and discover how it can transform your sales and marketing efforts!

Certificate in Customer Relationship Management in Sales and Marketing is an ideal course for those seeking to excel in the field of sales and marketing. This comprehensive program focuses on developing essential skills in CRM, sales strategy, and marketing techniques. By mastering CRM, participants will gain a competitive edge in the industry, enhance customer engagement, and drive business growth. The course offers career prospects in various roles, including sales, marketing, and business development. Unique features include interactive sessions, real-world case studies, and access to industry experts. Upon completion, participants will receive a globally recognized certificate, opening doors to new opportunities.

Entry requirements

The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.

International applicants and their qualifications are accepted.

Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.

At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.

Course Content

• CRM Fundamentals • Sales Process Management • Customer Relationship Management • Sales Force Automation • Data Analysis and Reporting • Customer Service Skills • Sales Strategy Development • Marketing Automation • Account Management Techniques • Sales Performance Metrics

Assessment

The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.

Fee and Payment Plans

30 to 40% Cheaper than most Universities and Colleges

Duration & course fee

The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90

40% Cheaper

Our course fee is up to 40% cheaper than most universities and colleges.

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Awarding body

 The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.

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  • Start this course anytime from anywhere.
  • 1. Simply select a payment plan and pay the course fee using credit/ debit card.
  • 2. Course starts
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Got questions? Get in touch

Chat with us: Click the live chat button

+44 75 2064 7455

admissions@lsib.co.uk

+44 (0) 20 3608 0144



Career path

Key facts about Certificate in Customer Relationship Management in Sales and Marketing.

The Certificate in Customer Relationship Management in Sales and Marketing is a popular program designed to equip individuals with the skills and knowledge required to build strong customer relationships and drive business growth. This certificate program typically takes 3-6 months to complete and is offered by various institutions, including universities, colleges, and online training providers. The duration of the program may vary depending on the institution and the individual's prior experience and learning pace. Upon completion of the program, learners can expect to gain a range of skills and knowledge, including customer relationship management, sales and marketing strategies, communication and interpersonal skills, and data analysis and interpretation. These skills are highly relevant to the sales and marketing industry, where building strong customer relationships is crucial for driving business growth and revenue. The Certificate in Customer Relationship Management in Sales and Marketing is highly relevant to various industries, including retail, finance, healthcare, and technology. Learners who complete this program can expect to find employment opportunities in sales, marketing, customer service, and account management roles, where they can apply their skills and knowledge to build strong customer relationships and drive business growth. The program is designed to be flexible and accessible, with many institutions offering online and part-time courses that can be completed at the learner's own pace. This makes it an ideal option for individuals who are looking to upskill or reskill in the sales and marketing field, or for those who are looking to transition into a new career. Overall, the Certificate in Customer Relationship Management in Sales and Marketing is a valuable program that can help learners develop the skills and knowledge required to build strong customer relationships and drive business growth in the sales and marketing industry.

Why this course?

Certificate in Customer Relationship Management (CRM) is a vital skill in today's sales and marketing landscape, particularly in the UK where 71% of businesses believe that CRM is essential for their success (Source: CIPD, 2020). A CRM certificate demonstrates an understanding of how to build strong relationships with customers, manage sales pipelines, and analyze customer data to drive business growth.
UK Businesses' Perception of CRM Percentage
Essential for success 71%
Important but not essential 21%
Not important 8%

Who should enrol in Certificate in Customer Relationship Management in Sales and Marketing.?

Ideal Audience for Certificate in Customer Relationship Management in Sales and Marketing This certificate is designed for sales professionals, marketing specialists, and business development managers who want to enhance their skills in building strong customer relationships, driving sales growth, and increasing customer satisfaction.
Key Characteristics: - Typically employed in sales, marketing, or business development roles in the UK
Industry Insights: - The UK sales market is projected to reach £3.3 trillion by 2025, with a growth rate of 3.5% per annum (Source: Statista)
Learning Objectives: - Develop effective customer relationship management strategies to drive sales growth and increase customer satisfaction
Target Audience Size: - Approximately 1.3 million sales professionals and marketing specialists work in the UK sales industry (Source: ONS)